Estia Health Figtree Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Estia Health Figtree

· 12 Suttor Place Figtree 2525 NSW

Residential aged care at Estia Health Figtree in Figtree, New South Wales

  • Permanent
  • Respite
  • About the home

    Estia Health Figtree is a serene aged care facility with strong community ties, located near public transport and the Figtree Grove shopping center. The facility boasts four landscaped courtyards, mature trees, floral displays, and shaded pergola areas.

    It provides a cozy and secure environment, offering meals prepared on-site by a professional chef. Residents benefit from personalized health and wellbeing programs with support from allied health professionals like physiotherapists and podiatrists. Staff are available 24/7 for assistance or companionship.

    The home includes three lounge areas, a large dining space, and an American Diner-style family room for private events. Additionally, staff members who speak multiple languages enhance communication and comfort for non-native English speakers.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Specialised allied health services
    • Organised activities

    Estia Health Figtree Rating

    Based on resident reviews and Government service audits.

    7.8
    Overall Score
    188
    Staffing Minutes
    1 Year Accreditation

    Estia Health Figtree Reviews

    8.1· Recommended by 69% residents

    Categories

    Staff8.5
    85%
    Home7.6
    76%
    Independence8.7
    87%
    Food6.0
    60%
    Kindness9.1
    91%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Estia Health Figtree think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    carmen plaza
    carmen plaza
     · 15/03/2023

    very bad experience with my dad with altzheimers in for two weeks respite on second day all his clothing slippers and toiletries disappeared ,staff notified of this , they said they would look for same .new clothing brought in ,also labeled .was told that toiletries were supplied ,3 days after everything disappeared dad was still not given any , so no dental care general hygiene/shower or shave for 4 days . Mum and i decided that we would take him home a week early , because he was not settling in and getting more confused . we rang to say we would be there about 3 pm to pick him up Staff not notified also his glass were missing as well as his shoes .The communication there is non excitant every day when i rang and asked if they had found his clothing i got the answer we didn’t know it was missing , might be in the laundry .I do understand that it’s not easy working in aged care and things do go missing but not all his belongings , lucky he still had his dentures . This was suppose to be 2 weeks respite for my mum , it was more stressful than having him at home and now he is even more confused than before , would not recommend this home if you care about your loved one 🤬😱additive : after many requests from admin staff to edit my review I stand by what I have said above but appreciate that they have offered to reimburse my mother for the cost of the week my dad spent in their facility and for all of his belongings that disappeared ,hopefully this will happen .

    Adriana Pyrah
    Adriana Pyrah
     · 05/12/2022

    My family and I are very greatful for the care given to our Mother during her stay in Estia Figtree. We cannot fault the care given by the nursing staff, carers and domestic staff. Thank you for giving our Mother dignity during her final days. Adriana Pyrah

    Michelle Hudson
    Michelle Hudson
     · 16/05/2021

    The worst job interview I have every had .To much of a hurry to take the time to talk even though they made me wait an hour before interview.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Shared room with ensuiteShared room + ensuite
    $350,000
    Shared room with external bathroomShared room + no bathroom or ensuite
    $350,000
    Shared room with shared bathroomShared room + shared bathroom
    $395,000
    Single room with external bathroomSingle room + no bathroom or ensuite
    $495,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Estia Health Figtree supports eligible government funded residents with subsidised fees.

    About the Staff

    188
    188 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Estia Health Figtree received 188 minutes of total daily care (84% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    12 Suttor Place Figtree 2525 NSW

    Questions

    What is the ACQSC star rating of Estia Health Figtree?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Estia Health Figtree?

    Estia Health Figtree has 4 different types of rooms which range in price between $350,000 and $495,000 maximum refundable accommodation deposit.

    Updated: 5 October 2024