Estia Health Blakehurst

Frank Tripodina

(And I quote -)Executive Director Melissa Sherman -Blakehurst Sorry we can’t guarantee your dad will get his medication on time (critical with Parkinson’s Disease )Obviously they knew this when dad was booked in - .The best we can offer is sometime between 7am and 8am - Well why hasn’t he had his tablets today it’s after 9am -Dad at this point shaking uncontrollably and upset . Again I quote Melissa Sherman “Sorry We only have agency nurses on here and we have 35 others on this floor who all need their meds at 7am -“this is the best we can do “ The place is advertised like it’s a 5 Star Hotel Don’t be fooled -Yes it looks great- nice and clean and new but -PLEASE Do not leave your loved ones at this place unattended - If your loved one has Dementia or cannot speak up Please Please do not do it to them . We were promised dad would be able to see a Physio amongst other services - this does not happen . •The food -well all I can say is don’t order the scrambled eggs. •The staff -Not a happy face amongst them -Nice people just looks like they don’t like where they work . One staff member said it’s my first day here I won’t be back •Laundry -Signs everywhere -families must take home clothes for laundry -Guess what All his clothes went missing ! Frank Tripodina

Danielle Picklum

Would not let my dog stay here. They wouldn't get fed properly, or be given their medication on time, God help them if they have dementia. I would give them zero stars but it's not an option