Doutta Galla Queens Park Aged Care Facility
Residential aged care at Doutta Galla Queens Park Aged Care Facility in Moonee Ponds, Victoria
- Permanent
- Respite
- Dementia
About our home
Doutta Galla Queens Park is a 45-room aged care facility providing permanent, respite, and dementia care. Each room is private with an ensuite bathroom, adjustable electric bed, and quality furnishings. The facility includes multiple common areas like a dining area, lounges, a billiard room, a BBQ area, and a hairdressing salon. It also features landscaped gardens and two courtyards.
Residents can engage in various activities offered by the lifestyle program, including music events, art and crafts, games, exercise classes, and gardening. Additionally, amenities such as a swimming pool, recreation center, racecourse, theater, park, library, public transport, and shops are nearby.
The home is dedicated to serving residents of all cultures, nationalities, faiths, and languages. Moreover, a group of volunteers helps run activities and workshops to enhance the communal environment.
- Gardens
- Nearby shops
- Onsite hairdresser
- Organised activities
Top Rated Home in Moonee Ponds
One of the top homes in Moonee Ponds according to residents and Government service audits.
3 Year AccreditationDoutta Galla Queens Park Aged Care Facility Reviews
Categories
The Residents Experience rating shows what current residents at Doutta Galla Queens Park Aged Care Facility think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Most abusive staff. Rude arrogant. This should be closed down. The quality of life is dramatically reduced by the unprofessional and lack of training by so called nurses. I recommend every family install hidden Cameras for loved ones and get them out. Treat the elderly with respect. We are all going to get old some day. How can such aged care facility get away with cruelty.
Very lovely, the staff are so attentive to the people living or staying there. Warm and comfy. They keep it very clean and tidy all the time.
Best facility friendly careing staff for residents and clean facility. Best manger and all the team... very proud to be part of. I give 10 star👍
The best quality care you can get. The staff are very friendly and welcoming.
My wife sent this organisation a very polite and professionally prepared presentation offering her employment services as a fully qualified aged carer. The response was her letter "return to sender" with a note scrawled on the back of the envelope "sorry we (sic) not accept any paper application, please apply online at ...". This level of unprofessional and impolite conduct astounds us and we hope they care for their residents in a more compassionate manner. This may well be their policy but a letter or phone call to that effect would have been more professional and acceptable. Just a disgrace.
Things to know
About the operator
- Operated by Doutta Galla Aged Services Ltd
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 96088097929
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
13 The Strand Moonee Ponds 3039 VICQuestions
What is the ACQSC star rating of Doutta Galla Queens Park Aged Care Facility?
This home has an overall ACQSC star rating of Good.
Updated: 29 September 2024