This aged care home features modern common areas with access to landscaped courtyards, offering plenty of natural light. Facilities include a large living/entertainment area with a flat-screen TV, a separate dining room, a hairdressing salon, a library, computers, and various small lounge rooms. There is also an activities room.
The apartments are designed for independence, featuring a kitchenette, a nurse call system, and climate control. Most apartments have direct access to the outdoors, overlooking courtyards or landscaped streetscapes. A secure dementia care section provides specialised amenities such as a dedicated dining room, lounge, activities area, and a courtyard, although apartments here lack direct outdoor access and kitchenettes.
Top Rated Home in Wheelers Hill
One of the top homes in Wheelers Hill according to residents and Government service audits.
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The Residents Experience rating shows what current residents at Cumberland View Aged Care Living - Whalley Drive think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Where do you start with this facility. Care is below standard, residents are left slumped in chairs for hours at a time. Unsure how a facility like this obtains accreditation. Have visited a resident in here a number of times, and staff appear to want to help the residents however staff are being told by management to leave that resident as they have spent too much time with them. I need to consider looking for a facility for my parents and this one definitely does not make the list.
My stepmother's final years were made comfortable and enjoyable despite the constant covid lockdowns. Wonderful caring staff. Thankyou.
After my experience of Cumberland Villiage thru my now deseased parents and their wonderful friends and neighbours there - I truely can imagine I will want to retire into the same nice place and way of living. Thanks to Angela and her staff for making it as good as it was for them.
Can't express how happy I am to know my dad is at Cumberland View. My Grandmother In-Law was looked after here for many years and when my dad needed care it was my first choice. It's such a tough process, but Brian and the whole team at Cumberland showed compassion, competence and care at every step. I can't recommend Cumberland highly enough. Many thanks to everyone involved. I know my dad is receiving the best care possible.
Worst decision ever putting our mother in to aged care at cumberland view. Always short staffed. Seems they have more agency nurses than they do permanent staff. Patients buzz for help and are left waiting. Our mother was left in soiled incontinent pants for 1.5 hours and was told each time a nurse came in there were only night pants and they would come back. Never did. The last time she buzzed and someone came, she was told they would change her before dinner.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Cumberland View Aged Care Living - Whalley Drive supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Cumberland View Aged Care Living - Whalley Drive on average received 196 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
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What is the ACQSC star rating of Cumberland View Aged Care Living - Whalley Drive?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Cumberland View Aged Care Living - Whalley Drive?
Cumberland View Aged Care Living - Whalley Drive has 5 different types of rooms which range in price between $515,000 and $1,019,000 maximum refundable accommodation deposit.
Updated: 30 November 2024