Courtlands Reviews, Photos & Availability | Caring Co
Australia > New South Wales > North Parramatta

Courtlands

· 15 Gloucester Avenue North Parramatta 2151 Nsw

Residential aged care at Courtlands in North Parramatta, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    The Terrace is an aged care home equipped with multiple lounges and activity rooms, featuring amenities such as LCD TVs, pianos, and shuffleboard. At the adjacent Courtlands Village, residents have access to a hair salon, chapel, library, computer room, recreation room, and Village Centre.

    Regular religious services cater to diverse faiths. The home’s chef prepares various high-quality meals, including options for special diets. Activities offered include craft sessions, movie screenings, bingo, cultural celebrations, fitness classes, professional entertainment, and outings using the home's bus. There is also a volunteer and pastoral care program available to residents.

    • Onsite chapel
    • Onsite hairdresser
    • Organised activities
    • Exercise classes

    Notice of non-compliance

    This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.

    6.9
    Overall Score
    266
    Staffing Minutes
    Notice of non-compliance

    Courtlands Reviews

    7.9· Recommended by 77% residents

    Categories

    Staff7.9
    79%
    Home7.7
    77%
    Independence8.2
    82%
    Food6.2
    62%
    Kindness8.8
    88%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Courtlands think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Richard Johnson
    Richard Johnson
     · 13/12/2022

    The Christmas luncheon today put on by the facility was perfection. All involved deserve a thank you and a pat on the back. It was an outdoor event where residents and family members could come together and enjoy a cooked lunch with Christmas pudding for desert. Santa made a special visit arriving in an English bobby car whilst live entertainment was happening in the background. From management to kitchen thank you very much... A big shout out to Nerida for organising and Mercy who encouraged the day to happen.

    Helen Frost
    Helen Frost
     · 13/12/2022

    Lovely Christmas party for Bluegum residents today.

    Cheeky Fiona X
    Cheeky Fiona X
     · 15/12/2019

    Great staff, great residents, lovely facilities, public transport at front door, shopping bus once a week, great activities.

    Ross Peden
    Ross Peden
     · 13/01/2018

    Well located retirement village with 1, 2 and 3 bed unit options, there is also and adjacent nursing home. Very friendly staff Gardens are fantastic, community facilities are also great.

    ALF SID
    ALF SID
     · 01/05/2017

    Wounderfull aged care centre. The whole place is beautiful and the garden is so organised.

    Rooms & Pricing

    $280,000 - $550,000 · 157 rooms · Concessional residents welcome

    Terrace1Ensuite24
    Vista Single with Shared Ensuite1Shared15
    The Grove1Ensuite20
    Vista Large Shared Room with Common Bathroom4Shared35
    Vista Shared Room with Common Bathroom2Shared20
    The Grange1Ensuite22
    Vista Deluxe1Ensuite15
    Terrace Premium1Ensuite24sqm

    About the Staff

    266
    266 mins
    All Care Staff
    55 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Courtlands received 266 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 131% of their daily total care target of 203 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Christadelphian Homes Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 60960501367

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    15 Gloucester Avenue North Parramatta 2151 Nsw

    Questions

    What is the ACQSC star rating of Courtlands?

    Courtlands has an overall ACQSC star rating of Improvement needed.

    What is the price range of residential aged care at Courtlands?

    Courtlands has 8 different types of rooms which range in price between $280,000 and $550,000 maximum refundable accomodation deposit.

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