Churches of Christ Care Gracehaven Aged Care Service Reviews, Photos & Availability | Caring Co
Australia > Queensland > Bundaberg

Churches of Christ Care Gracehaven Aged Care Service

· 71 Dr Mays Road Bundaberg 4670 Qld

Residential aged care at Churches of Christ Care Gracehaven Aged Care Service in Bundaberg, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Churches of Christ Care Gracehaven Aged Care Service in Bundaberg is a 115-bed facility offering personal care, therapies, and accommodation. It includes a secure dementia wing with 17 beds, featuring a lounge/dining area and an outdoor courtyard with a garden and walking paths. The service is adjacent to Gracehaven Retirement Village, providing a continuum of care for residents with evolving needs.

    • Gardens
    • Outdoor courtyard

    Churches of Christ Care Gracehaven Aged Care Service Rating

    Based on resident reviews and Government service audits.

    7.7
    Overall Score
    191
    Staffing Minutes
    1 Year Accreditation

    Churches of Christ Care Gracehaven Aged Care Service Reviews

    8.6· Recommended by 84% residents

    Categories

    Staff8.5
    85%
    Home8.7
    87%
    Independence8.6
    86%
    Food8.2
    82%
    Kindness9.2
    92%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Churches of Christ Care Gracehaven Aged Care Service think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    JaeY
    JaeY
     · 19/02/2023

    Lots of car park and office staff are quick to help beautiful nursing home

    Wendi Jordan
    Wendi Jordan
     · 29/10/2021

    My Dad is here..he likes it. Sais the staff are good to him. Meals are fine. His room is large. Good outlook...

    Larraine Richter
    Larraine Richter
     · 02/10/2020

    Overall, a very bad experience...a nightmare. Took him out after 1 day but asked to pay for 2 and then room was not available on day 2 so spent his time in common area till collected. Receptionist was abrupt and rude , was unprepared with paperwork for his arrival even though we arrived at the requested time, and referred to me as "she" when discussing issues with other staff in my presence. Even though premises are nicely presented, I could only give a 2 because of our experiences with some staff in responsible positions ..not what I would call "considerate", "helpful" or "welcoming" in any way☹

    Yvonne Bent
    Yvonne Bent
     · 04/08/2019

    The hardest decision is to place loved ones in the care of others and there is no way of knowing whether you have made the right decision until the months pass. Our family's experience of our father's care has been absolutely amazing. Every aspect of the care he is receiving is outstanding and the primary carers are angels. This post is to especially thank Barbara who is the most incredible support for our father. She has provided the perfect balance of the necessary support and treating him as an individual, allowing him as much quality of life as possible. Dad has dementia and is challenging to care for daily, even though he is still very much his own person. We can't thank Barbara enough and I'm sure she is as wonderful to everyone she cares for.

    Theresa Martin
    Theresa Martin
     · 06/11/2018

    Management are rude and they are always short staffed and do not care thoroughly for the aged clients, (with the exception of a few), which have the misfortune of being placed in their care. They are always too busy, or so they say, yet always complaining that they are short staffed. The ones that suffer are the elderly in their care. I wouldn't put my parent's in their care nor would, and even though I am experienced, and qualified I wouldn't work there.

    Rooms & Pricing

    $230,000 - $380,000 · 110 rooms · Concessional residents welcome

    Premium Plus Studio1Ensuitec. 25sqm
    Companionship 22Sharedfrom 18sqm
    Standard Plus1Sharedfrom 14sqm
    Premium1Ensuitec. 15sqm
    Standard1Sharedfrom 10sqm
    Standard Companionship2Sharedfrom 14sqm

    About the Staff

    191
    191 mins
    All Care Staff
    21 mins
    Registered Nurse

    Types of staff employed

    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Churches of Christ Care Gracehaven Aged Care Service received 191 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 93% of their daily total care target of 205 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Churches of Christ in Queensland
    • Is Commonwealth government subsidised
    • ABN: 28953930342

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period

    Location

    71 Dr Mays Road Bundaberg 4670 Qld

    Questions

    What is the ACQSC star rating of Churches of Christ Care Gracehaven Aged Care Service?

    Churches of Christ Care Gracehaven Aged Care Service has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Churches of Christ Care Gracehaven Aged Care Service?

    Churches of Christ Care Gracehaven Aged Care Service has 6 different types of rooms which range in price between $230,000 and $380,000 maximum refundable accomodation deposit.

    Updated: 12 April, 2024