Cheltenham Manor Reviews, Photos & Availability | Caring Co
Australia > Victoria > Cheltenham

Cheltenham Manor

· 10-12 Bendigo Street Cheltenham 3192 Vic

Residential aged care at Cheltenham Manor in Cheltenham, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    The aged care home features a variety of community rooms, including a main lounge, a theaterette, a library, and a guest dining room, all well-equipped. It also has multiple garden areas, some with a vegetable garden and BBQ facilities. Resident rooms are spacious, offering individual temperature control, kitchenettes, and specialized equipment as needed.

    The facility employs on-site chefs and provides a broad spectrum of activities such as shopping trips and manicures, alongside in-house physiotherapy and podiatry, with access to other allied health professionals. Staffing levels are tailored to meet the care needs of residents, with superior brand toiletries supplied. An upcoming high care wing will introduce a café, hydrotherapy, a chapel, and an expanded activity range.

    • Gardens
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities
    • Onsite chapel

    Top Rated Home in Cheltenham

    One of the top homes in Cheltenham according to residents and Government service audits.

    9.3
    Overall Score
    199
    Staffing Minutes
    3 Year Accreditation
    9.3
    suburb average

    Cheltenham Manor Reviews

    8.8· Recommended by 90% residents

    Categories

    Staff8.9
    89%
    Home8.6
    86%
    Independence8.7
    87%
    Food7.2
    72%
    Kindness9.7
    97%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Cheltenham Manor think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Sandra M
    Sandra M
     · 24/12/2022

    Very clean ,staff are receptive to enquiries and clients needs.

    David Hassett
    David Hassett
     · 09/09/2020

    Caring, thoughtful staff, beautifully clean accommodation. Our mum loves her time at Cheltenham Manor. The highest of praise for a place Mum calls home.

    Victoria McConchie
    Victoria McConchie
     · 01/09/2019

    Our family is very pleased with the expert care that mum is receiving. Mum is always treated with respect, and we find the staff's expertise, friendliness and attention to her needs excellent. It is a friendly and welcoming place to visit.

    Linda Elliott-Loader
    Linda Elliott-Loader
     · 04/06/2019

    This residential aged care facility is exemplary! Their level of care goes way beyond that which is required. Our mother passed recently and the level of compassion and love shown by all the staff, not only to our mother but also to the members of our family, showed that this is a facility that genuinely cares for the well being of it's residents and their families. This is not a money making facility, but a private facility run by a loving family whose only focus is to make sure that the last years of a persons life are as full as possible and it is equally imperative for them the residents are treated with the love and respect they deserve at all times. I have dealt with other aged care facilities and have never experienced one that actually cares for their elderly charges like the owners and staff of Cheltenham Manor. Goes without saying that I highly recommend this facility to anyone who has the daunting task of trying to find a loving home for an elderly loved one.

    Jo
    Jo
     · 09/08/2018

    I’m so happy with the care my dad is receiving. He is happy so I am happy Staff are lovely and attentive towards him. It takes a lot of pressure off me knowing he is so happy Love the new section

    Rooms & Pricing

    $475,000 - $550,000 · 228 rooms · Concessional residents welcome

    Standard Single1Ensuite20m2 - 21m2
    Larger Single1Ensuite24m2 - 29m2
    Smaller Single1Ensuite17m2
    Large Double Apartments2Shared54m2
    Single1Ensuite20m2 - 21m2
    Single1Ensuite20m2 - 21m2

    About the Staff

    199
    199 mins
    All Care Staff
    54 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Cheltenham Manor received 199 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 102% of their daily total care target of 195 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Cheltenham Manor Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 48744539702

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    10-12 Bendigo Street Cheltenham 3192 Vic

    Questions

    What is the ACQSC star rating of Cheltenham Manor?

    Cheltenham Manor has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Cheltenham Manor?

    Cheltenham Manor has 6 different types of rooms which range in price between $475,000 and $550,000 maximum refundable accomodation deposit.

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