Charlesbrook Aged Care
Residential aged care at Charlesbrook Aged Care in Templestowe, Victoria
- Permanent
- Dementia
About our home
Charlesbrook is an aged care facility in Templestowe, providing 24-hour care including high and low care, respite care, and memory support. The facility has two households, each featuring a dining room and lounge areas. It includes landscaped gardens, outdoor sitting areas, a café, movie theatre, activities room, library, and a salon for hairdressing and beauty care. Additionally, there is a private dining room for special occasions and open-plan common areas with views of the gardens. The renovated property emphasizes a community atmosphere, welcoming family and friends, and hosts a variety of amenities for resident engagement. Nearby natural attractions add to the scenic value of the location.
- Gardens
- Outdoor courtyard
- Onsite hairdresser
- Organised activities
Top Rated Home in Templestowe
One of the top homes in Templestowe according to residents and Government service audits.
3 Year AccreditationCharlesbrook Aged Care Reviews
Categories
The Residents Experience rating shows what current residents at Charlesbrook Aged Care think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.
The Chef is absolutely amazing and nothing is too much trouble for him. My mum has dairy free food and she was always provided delicious and varied foods. Thanks so much!
Charlesbrook is a lovely home run by a great organisation. The staff are always responsive and respond quickly to any issues. i would highly recommend this home.
Our beloved mother was at Charlesbrook McKenzie in Templestowe for 16 stressful months and received substandard care. Our mother's health deteriorated rapidly during that time. Luckily we moved her to a different aged care facility and her health has picked up. The Mckenzie group has a very strong commercial focus and management does not appear to be concerned about the residents. So many caring staff members left during the time our mother was there and there were too many agency staff being used as well as so many new staff who did not know the residents so there was no continuity of care. Profit first centred care at its finest.
Rooms & Pricing
Concessional residents welcome
Charlesbrook Aged Care supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Charlesbrook Aged Care on average received 243 minutes of total daily care (106% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.
Things to know
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
1-11 Innisfallen Avenue Templestowe 3106 VICQuestions
What is the ACQSC star rating of Charlesbrook Aged Care?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Charlesbrook Aged Care?
Charlesbrook Aged Care has 4 different types of rooms which range in price between $500,000 and $570,000 maximum refundable accommodation deposit.
Updated: 29 September 2024