Bupa Sutherland

· 42 Auburn Street Sutherland 2232 NSW

Residential aged care at Bupa Sutherland in Sutherland, New South Wales

  • Permanent
  • Respite
  • Dementia

About our home

Bupa Sutherland is located in Sutherland Shire, offering a modern aged care facility with beautifully landscaped gardens and various outdoor and indoor areas including walking paths, planter boxes, a private dining room, lounges, and a library. The 19 sqm rooms feature high-quality furnishings, adjustable beds, air conditioning, and flat-screen TVs, with options for Foxtel and telephone services at additional costs.

The home provides a 24-hour nurse call system and a range of activities, including art, games, exercise classes, gardening, movie afternoons, and outings. Special services like hair and beauty pampering, mini golf, and pet-friendly options are available. Bupa Sutherland also offers Sapphire Services for enhanced entertainment, dining, and wellbeing options, with a Nurse Practitioner as the lead clinician.

  • Nearby shops
  • Transport
  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Organised activities
  • Exercise classes
  • Pets allowed

Top Rated Home in Sutherland

One of the top homes in Sutherland according to residents and Government service audits.

9.1Overall Score
228 Staffing Minutes
3 Year Accreditation

Bupa Sutherland Reviews

8.7· Recommended by 92% residents

Categories

Staff8.7
Home8.6
Independence9.0
Food7.6
Kindness9.4
Safety9.3

The Residents Experience rating shows what current residents at Bupa Sutherland think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Celeste
Celeste
 · 07/03/2023

Thank you so much for helping our beautiful mum settle in to her new home, originallyfor only a 2 week respite care she has opted to stay permanently. Ankita who onboarded mum on her first day is friendly and warm. The service from the staff great, they are kind, takes time to listen and provide good care. Andrew the Property Manager certainly has an eye for detail and made mum feel at home by hanging her photo frames. There's nothing else we could ask for that they won't provide. In addition to the staff, the facilities provided are wonderful. It's clean, bright and open even with a kids playground. The activities provided for all the elders are great, mum's first day she enjoyed the karaoke. Thanks kindly for everything!

Ri Kki
Ri Kki
 · 02/11/2021

Friendly staffs and good family environment for old age peoples.

Colin J Boles
Colin J Boles
 · 21/05/2020

Only visited to drop off Suit cases !

Rick Warr
Rick Warr
 · 19/09/2019

I believe organisations are as good as the local people in the them with the support of their leaders. My experience with Sutherland and those I’ve met has been fabulously beyond expectation. This is mirrored in the happiness and improvement of my mother under their care.

Sally Blanco
Sally Blanco
 · 22/03/2019

I was in the process of getting my dad in to Bupa Sutherland Very disappointed with their administration. I had to do do all the follow ups with regard to room availability. Never received any acknowledgement of emails I sent them. I got the impression that this place is more interested in $$$ than caring for the elderly. After my experience I'm glad to say my dad will not be staying here.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Bupa Sutherland supports eligible government funded residents with subsidised fees.

Room Type
Price
PremiumSingle room + ensuite
$170.76 DailyOR$819,000 RAD
SuperiorSingle room + ensuite
$168.67 DailyOR$809,000 RAD
ClassicSingle room + ensuite
$160.12 DailyOR$768,000 RAD

About the Staff

228
228 mins
All Care Staff
40 mins
Registered Nurse

Residents at Bupa Sutherland on average received 228 minutes of total daily care (102% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Bupa Aged Care Australia Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 74082931575

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

42 Auburn Street Sutherland 2232 NSW

Questions

What is the ACQSC star rating of Bupa Sutherland?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Bupa Sutherland?

Bupa Sutherland has 3 different types of rooms which range in price between $768,000 and $819,000 maximum refundable accommodation deposit.


Updated: 25 October 2025