Bupa St Ives Reviews, Photos & Availability | Caring Co
Australia > New South Wales > St Ives

Bupa St Ives

· 120 Killeaton Street St Ives 2075 Nsw

Residential aged care at Bupa St Ives in St Ives, New South Wales

  • Permanent
  • Respite
  • Dementia
  • Rare find

    This is 1 of 2 aged care homes in St Ives

    Great for memory support

    Secure memory support unit for residents with high care dementia

    Concessional beds available

    Bupa St Ives admits eligible government supported residents

    Single rooms with ensuites

    Enjoy private rooms with a dedicated bathroom

    Book a tour

    Openings Now

    Bupa St Ives is now accepting new residents


    About the home

    Bupa St Ives is a modern aged care home located in St Ives, accommodating up to 98 residents. It offers single ensuite rooms equipped with high-quality furnishings, a flat-screen TV, air conditioning, an adjustable bed, and a 24-hour nurse call system. Rooms feature large windows that provide natural light and views.

    The facility includes cosy lounge areas, dining rooms with tasteful decor, a cafe, library, hairdressing salon, and a large terrace on the top floor. A variety of activities are available, such as bus tours, in-home entertainment, and library services. Pets are also welcome.

    Bupa St Ives is situated on Mona Vale Road, providing easy access to the Northern Beaches, Wahroonga, and Sydney CBD.

    • Gardens
    • Onsite hairdresser
    • Organised activities
    • Pets allowed

    Top Rated Home in St Ives

    One of the top homes in St Ives according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation

    Bupa St Ives Reviews

    7.6· Recommended by 49% residents



    The Residents Experience rating shows what current residents at Bupa St Ives think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Karina Kwan
    Karina Kwan
     · 07/09/2022

    My father has been a resident at Bupa St Ives for several years. Our family is very happy with the quality of care. The clinical staff are terrific, especially Registered Nurse, Honey Maharjan, the Clinical Care Manager, Rubi Adhikari, and Dr Harsh Aggarwal, who are proactive in their recommendations and communication with our family. It makes for a good team in looking after Dad.

    Alipasha Razzaghipour
    Alipasha Razzaghipour
     · 20/06/2022

    My dad only moved in a couple of weeks ago, our experience so far has been well beyond what I would have ever hoped for. The facilities are modern, well designed, spacious, with plenty of natural light and well arranged outdoor spaces. The systems are well structured, thought through and organised with staff achieving a high level of compliance while applying a sensible degree of judgement when needed. The staff are both competent and deeply caring, creating a warm and loving environment. I could not imagine a better home for my dad.

    Libby Cleary
    Libby Cleary
     · 08/06/2022

    My mother has been at the home for the last 3 years. I could not fault the care and kindness shown to her and my family. The communication between the home and family is also exceptional.

    Nikki Gurevich
    Nikki Gurevich
     · 17/10/2020

    The staff are very helpful, and will always respond to requests and queries, and get back to me in a timely manner. I saw on another review that claimed the staff at the front desk do not speak English. This is incorrect - yes most of the staff are not from Australia but they all speak English and are very polite and pleasant. They look for something that interests the resident and encourage this. My mother used to love gardening, but was shy to be part of their gardening club and difficult with her dementia, so one of the carers bought some pot plants and took her to the garden herself so the 2 of them could do it together. The food is average, soup, a hot roast and 3 veg, and some sort of dessert it seems like every lunch and dinner. The facilities are neat and presentable, they have hairdressing facilities and have been doing my mothers hair colour during Covid lockdown, with a nice result. Bupa put on group entertainment, quizzes, group exercise etc for those that want to participate. Sometimes Mum's bedside table is dusty and I wipe it myself, but the bathroom, floors and other horizontal surfaces are clean. I have found my mother to be quite happy there.

    Rooms & Pricing

    $875,000 - $900,000 · Concessional residents welcome

    Superior1Ensuite24-25 sqm
    Premium1Ensuite24-25 sqm

    About the Staff

    168 mins
    All Care Staff
    29 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Bupa St Ives received 168 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 86% of their daily total care target of 195 minutes set by the Australian government based on the unique needs of their residents.

    Book a tour

    Openings Now

    Bupa St Ives is now accepting new residents


    Things to know

    About the operator

    • Operated by Bupa Aged Care Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 74082931575

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    120 Killeaton Street St Ives 2075 Nsw


    What is the ACQSC star rating of Bupa St Ives?

    Bupa St Ives has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bupa St Ives?

    Bupa St Ives has 2 different types of rooms which range in price between $875,000 and $900,000 maximum refundable accomodation deposit.

    Updated: 12 April, 2024

    Bupa St Ives

    Rooms available