Bupa Rangeville

· 280 Mckenzie Street Rangeville 4350 QLD

Residential aged care at Bupa Rangeville in Rangeville, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

Bupa Rangeville is an aged care home located in Rangeville, Toowoomba, adjacent to Garnett Lehmann Park. The facility includes four communities, two of which cater specifically to individuals with dementia. Residents have access to spacious rooms with adjustable beds, flat-screen TVs, Foxtel, and a 24-hour nurse call system.

Additional features include a hair salon, café, activity rooms, a library with internet access, and courtyards with views of the surrounding parkland. Various activities are available, such as arts and crafts, group games, and a bowling green. A men's shed, sensory room, and pet-friendly policy further enhance the living experience at Bupa Rangeville.

  • Outdoor courtyard
  • Gardens
  • Onsite hairdresser
  • Organised activities
  • Pets allowed

Top Rated Home in Rangeville

One of the top homes in Rangeville according to residents and Government service audits.

8.7Overall Score
192 Staffing Minutes
3 Year Accreditation

Bupa Rangeville Reviews

8.8· Recommended by 100% residents

Categories

Staff9.2
Home8.7
Independence7.9
Food6.8
Kindness10.0
Safety9.8

The Residents Experience rating shows what current residents at Bupa Rangeville think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Elizabeth Haydon
Elizabeth Haydon
 · 04/08/2022

Our family have been so pleased with the care,support and kindness shown to our mother over the time she has resided at Bupa Rangeville Aged Care. We would recommend this home for others who want the best care for their loved ones. Thankyou to Management and staff for your exemplary care for mum with just that extra care,love and professionalism provided.

Julie Bennett
Julie Bennett
 · 23/08/2020

Words fail me! The staff are generally wonderful but there just aren’t enough of them! My parent is paralysed and is totally dependent on her carers, they are her lifeline so those that are empathetic and show high levels of caring are what keeps her going. There is a huge however in this review! The recent continuous suddenly called lockdowns due to Covid cases many hundreds of kilometres away are soul destroying. Why do they do it when other homes all around them are open? Not very transparent. Mum is breaking down and sobbing because she fully misses her family contact. Too cruel when not necessary!

Jude Dunn
Jude Dunn
 · 21/04/2018

building and surrounds are lovely but the care given to the residence is substandard. The staff themselves work hard, but their are not enough staff for the care needed. Staff are not replaced when sick. Weekends are the worst. My mother has today been left in a mess while staff served breakfast!! over 20mins before breakfast was to be served they were informed - nope no help. Unfortunately this happens on a regular basis. I want to bring my mother home to care for her but she is beyond what we can handle. DON"T place your family members here if you can at all manage it. Food is disgusting as well.

Lisa Kay
Lisa Kay
 · 25/07/2017

Fabulous place to work!!

Elle Kay
Elle Kay
 · 01/01/2017

New building, lovely gardens. That's where the positives stop. Poor level of care, food isn't great. Floors, tabletops ect frequently dirty. Unorganised. Failure to deliver what's promised to residents in the beginning. Not enough parking for visitors. Don't send your loved ones here.


Things to know

About the operator

  • Operated by Bupa Aged Care Australia Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 74082931575

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

280 Mckenzie Street Rangeville 4350 QLD

Questions

What is the ACQSC star rating of Bupa Rangeville?

This home has an overall ACQSC star rating of Good.


Updated: 29 September 2024