Bupa Glenvale Reviews, Photos & Availability | Caring Co
Australia > Queensland

Bupa Glenvale

· 357 Mcdougall Street Toowoomba 4350 QLD

Residential aged care at Bupa Glenvale in Toowoomba, Queensland

  • Permanent
  • Respite
  • Dementia
  • Great for memory support

    Secure memory support unit for residents with high care dementia

    Concessional beds available

    Bupa Glenvale admits eligible government supported residents

    Single rooms with ensuites

    Enjoy private rooms with a dedicated bathroom

    Book a tour

    Openings Now

    Bupa Glenvale is now accepting new residents





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    About the home

    Bupa Glenvale, located 5 km west of Toowoomba's center, occupies two hectares in a serene suburban area. This modern care home features well-equipped rooms with quality furnishings, adjustable beds, bedside tables, and fans. It boasts landscaped courtyards and gardens, a secure garden for dementia patients, and a pergola for outdoor events.

    Communal spaces are inviting, with large windows enhancing natural light, complemented by a hair salon, café, chapel, and library. Residents can engage in various activities including arts, crafts, games, and exercise classes. Regular entertainment and organised bus tours are also offered, ensuring a dynamic living environment for all occupants.

    • Gardens
    • Outdoor courtyard
    • Onsite chapel
    • Onsite hairdresser
    • Organised activities
    • Exercise classes

    Bupa Glenvale Rating

    Based on resident reviews and Government service audits.

    8.6
    Overall Score
    186
    Staffing Minutes
    3 Year Accreditation

    Bupa Glenvale Reviews

    8.0· Recommended by 87% residents

    Categories

    Staff7.8
    78%
    Home7.9
    79%
    Independence9.0
    90%
    Food7.0
    70%
    Kindness8.0
    80%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Bupa Glenvale think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Jennifer Spencer
    Jennifer Spencer
     · 22/02/2023

    Mum loves living at Bupa Glenvale! It's a wonderful homely place and the Staff are great. X

    anston fivaz
    anston fivaz
     · 20/02/2023

    After working at Glenvale now for over 5 months I can say, I am very proud of the team, they live by the Bupa values of Care, Responsible and Brave. I am also enjoying meeting the residents and family members, The wonderful feedback we receive makes us all proud of the work we do. To say "We Care". Feedback from family member and resident: Sally and kathy, 19.02.23 Fay (staff member) is kind, compassionate in her approach, always welcoming, Her care for my mother at Bupa Glenvale, we love her - Thank you Fay Ray for always taking the time for mum and I". Well done team.

    Gail O'Brien
    Gail O'Brien
     · 15/12/2022

    My family member was here for four years and wouldn’t have sent her any where else. Bupa was amazing and her care was outstanding.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Bupa Glenvale supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    ClassicSingle room + shared bathroom
    $80.36 Daily
    Classic ensuiteSingle room + ensuite
    $102.17 Daily
    SuperiorSingle room + ensuite
    $113.65 Daily

    About the Staff

    186
    186 mins
    All Care Staff
    38 mins
    Registered Nurse

    Residents at Bupa Glenvale on average received 186 minutes of total daily care (91% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Book a tour

    Openings Now

    Bupa Glenvale is now accepting new residents





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    Things to know

    About the operator

    • Operated by Bupa Aged Care Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 74082931575

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    357 Mcdougall Street Toowoomba 4350 QLD

    Questions

    What is the ACQSC star rating of Bupa Glenvale?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bupa Glenvale?

    Bupa Glenvale has 3 different types of rooms which range in price between $350,000 and $495,000 maximum refundable accommodation deposit.

    Updated: 30 November 2024

    Bupa Glenvale

    Rooms available