Bupa Coburg Reviews, Photos & Availability | Caring Co
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Bupa Coburg

· 24 Sutherland Street Coburg 3058 VIC

Residential aged care at Bupa Coburg in Coburg, Victoria

  • Permanent
  • Respite
  • Dementia
  • Rare find

    This is 1 of 2 aged care homes in Coburg

    Great for memory support

    Secure memory support unit for residents with high care dementia

    Concessional beds available

    Bupa Coburg admits eligible government supported residents

    Single rooms with ensuites

    Enjoy private rooms with a dedicated bathroom

    Book a tour

    Openings Now

    Bupa Coburg is now accepting new residents





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    About the home

    Bupa Coburg is located in a Melbourne suburb, featuring landscaped gardens and various communal spaces. The facility offers amenities such as large screen TVs with Foxtel, quiet reading rooms, an on-site hairdresser, and an aromatherapist for resident pampering. It also has a chapel to cater to the spiritual needs of its residents.

    Available activities include art and crafts, group games, gardening, and exercise classes led by qualified physiotherapists. Additionally, the home provides library services. Resident rooms measure 12 sqm, equipped with quality furnishings, adjustable beds, private ensuite bathrooms, flat screen TVs, air conditioning, telephone connections, and a 24-hour nurse call system. Bupa Coburg aims to provide a comfortable and engaging environment for its residents.

    • Onsite chapel
    • Gardens
    • Onsite hairdresser
    • Organised activities
    • Specialised allied health services

    Bupa Coburg Rating

    Based on resident reviews and Government service audits.

    7.1
    Overall Score
    153
    Staffing Minutes
    1 Year Accreditation

    Bupa Coburg Reviews

    7.4· Recommended by 67% residents

    Categories

    Staff7.5
    75%
    Home7.6
    76%
    Independence7.0
    70%
    Food6.9
    69%
    Kindness8.1
    81%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Bupa Coburg think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Michelle Nicholson
    Michelle Nicholson
     · 21/03/2023

    Josh and the team at Bupa Coburg have done an excellent job of supporting my Mum when she required a respite bed. They were able to respond quickly when we needed the bed and the nurses and other staff were helpful and kind at every stage. I visited Mum a lot so I know she was well looked after by the whole team.

    Joshua Smith
    Joshua Smith
     · 03/03/2023

    I have been working with Bupa for the past 4 months. Fantastic team, great people, great residents!

    Reetz One
    Reetz One
     · 22/01/2023

    Bupa staff at Coburg have cared for my mother for over 4 years; having supported her and our family through the challenges of Covid-19. Medical + Nursing attention is exceptional, and lifestyle + reception staff are always supportive and helpful. Truly grateful for all of the love + respect staff show my mother. She enjoys living at Bupa Coburg!

    Samuel Tate
    Samuel Tate
     · 12/01/2023

    The BUPA Coburg team have been an absolute godsend. Josh the intake manager spent so much time helping me understand the facility, services and general landscape. I toured basically every facility in the area and BUPA coburg was the nicest in terms of layout, natural light, and gardens. I was waiting to see how mum settled in before writing a review despite being really happy with the onboarding and ongoing support. But everyone seems really friendly and comitted to giving the residents good experiences, good food and medical treatment or professional attention. Sandy the general manager has been professional and fastidious and Kerry the activities coordinator has followed up with me regularly engaging about mums activities and helping me support mum and be involved. The rest of the staff I’ve met have been committed to their roles, kind and patient with mum and me. This was one of the hardest decisions and stages of me and mums life, but mums doing 10x better with full time care. She lives around the corner now so I can visit regularly without driving two hours and my own stress is down so I can just hang out and not be constantly dealing with the details of keeping mum running. They do laundry, organise activities, medical appointments. I’m sure most places do but happy to share two months in that I’m really happy with mums care and our decision to go to BUPA

    Regina Pascuzzi
    Regina Pascuzzi
     · 17/03/2022

    Moving a loved one to aged care is an incredibly difficult and confusing time. This prospect faced my sister and I as we contemplated what was best for our Mother over a year ago as it became evident the level of support we could provide was clearly not enough. We know we made the right decision. From the minute we placed Mum in for respite care, the extraordinary level of care, compassion and good humour demonstrated was beyond any norm I had experienced. It was so good in fact that our Mother was convinced she wanted to stay. And stay she did right until the end. When that time came my sister and moved into the home and sat vigil. Not only was Mum's care front of mind but as carers they supported us and treated us like family. Lia, the GM organised hospital in the home which meant that unlike so many others denied this luxury because of COVID, we were able to say good bye in a place she was comfortable in and could sit with her. All the staff were incredible. Wonderful Kerry who made sure Mum was fully engaged, Lia ever looking at what else could be done and the nursing staff - Wen, Amber, and beautiful Rina who saw Mum out and said it was an honour to serve Mum in this way. The special Anjani whose baby Mum was keen to see, her special friend in the laundry who bought in flowers for Mum, Thomas who that rainy night went to the garden and picked flowers to honour her and Luigi the security guard who spoke to Mum in Italian at night. Diana, Vanessa and so many many more. There are many more beautiful souls who really cared for Mum - they knew her favourite side to sleep and all stood as a guard of honour as she left the building for the last time. Our relationship has not ended - they continue to check in on us and we on them. Families do that. I cannot capture the peace and security knowing Mum was loved and cared for in the way we would have loved to have done ourselves.

    Rooms & Pricing

    $265,000 - $550,000 · 78 rooms · Concessional residents welcome

    Superior1Ensuite11.68
    Classic1Shared15.58
    Companion2Shared32.52
    Premium1Ensuite13.28
    Premium Plus1Ensuite17sqm

    About the Staff

    153
    153 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Bupa Coburg received 153 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 74% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.

    Book a tour

    Openings Now

    Bupa Coburg is now accepting new residents





    Message


    Things to know

    About the operator

    • Operated by Bupa Aged Care Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 74082931575

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    24 Sutherland Street Coburg 3058 VIC

    Questions

    What is the ACQSC star rating of Bupa Coburg?

    Bupa Coburg has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bupa Coburg?

    Bupa Coburg has 5 different types of rooms which range in price between $265,000 and $550,000 maximum refundable accomodation deposit.

    Updated:12 April, 2024

    Bupa Coburg

    Rooms available