Bolton Clarke Milford Grange Reviews, Photos & Availability | Caring Co
Australia > Queensland > Eastern Heights

Bolton Clarke Milford Grange

· 32 Grange Road Eastern Heights 4305 Qld

Residential aged care at Bolton Clarke Milford Grange in Eastern Heights, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Milford Grange is an aged care home featuring contemporary design with spacious indoor areas and peaceful outdoor gardens. The facility provides modern rooms and hosts a variety of activities, including concerts and movie days. Residents enjoy daily menus that rotate every four weeks, focusing on fresh, seasonal produce.

    The home offers several services, such as dementia and respite care, with a registered nurse available 24/7. Allied health professionals, a visiting GP, and a village bus for outings enhance the living experience. The care team consists of nurses, personal care assistants, caterers, housekeepers, and therapists, all promoting a caring environment. Additional services like Diversional Therapy are available without extra charge, ensuring a holistic approach to resident health and well-being.

    • Gardens
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Eastern Heights

    One of the top homes in Eastern Heights according to residents and Government service audits.

    8.3
    Overall Score
    192
    Staffing Minutes
    3 Year Accreditation

    Bolton Clarke Milford Grange Reviews

    8.1· Recommended by 87% residents

    Categories

    Staff8.2
    82%
    Home8.4
    84%
    Independence7.2
    72%
    Food7.8
    78%
    Kindness9.1
    91%
    Safety9.6
    96%

    The Residents Experience rating shows what current residents at Bolton Clarke Milford Grange think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Norma Ellison
    Norma Ellison
     · 25/01/2022

    Wouldn't even give this place 1 star, my mother had dementia, they let her wander around on her own, lead to her having a nasty fall, smashing both shoulders, she was left like a fish laying in a bed, after smashing both shoulders she needed 3 carers to assist with everything, was supposed to give her morphine to help with the pain before they assisted her, this never happened, her new caring plan was never met, my mother's dementia came on worse after this nasty fall, she was in so much pain before she died, thanks for taking away what life my mother had left....staff are more interested in talking about their social life, I saw a few incidents where elderley were treated wrongfully at this place, do not put your loved ones here...

    Sylvia Holland
    Sylvia Holland
     · 13/07/2021

    Being relatives of a Parent/Loved One, who lived in high care but considered Essex her home full of her extended Family, from cleaners, Chefs, Care Providers, Doctors, RNs, Social Activity Organisers, High Tea Organisers, Administration Staff, Hairdressing, All Health Providers, Residents, Visiting Schools, Entertainers, Outings to name some of the many positives we were involved in and witnessed first hand. Anything we were not in agreeance with was dealt with in privacy and such Professional mmanner of which was quickly resolved. The Care Workers always went out of their way to put smiles on the Residents faces, as did the Volunteers. Over the years we saw just how trying it could be on the staff and yet not a St Patricks, Valentine, ANZAC, Easter or Chrisrmas Day as well as many other days were always celebrated. Bolton Clarke Milford Grange, Ipswich will be our goto place when the time approaches. Thank you all so very much for the dignity, respect,care and love given to Alma, Mum that made her final years so happy and full of fun.

    Colleen Dianne “CD” Adams
    Colleen Dianne “CD” Adams
     · 07/02/2019

    I went there to sing with 60s and Better Concert Party and the Staff are so Very Helpful and Happy. The Residents are All So Very Lovely and Love to hear Us Sing and also sing along with us 🎹🎤

    Rhonda Evans
    Rhonda Evans
     · 19/05/2017

    I have a cousin living there staff friendly lovely rooms nothing seems a bother close to everything

    Wayne Offer
    Wayne Offer
     · 15/09/2016

    Visiting resident and Staff always friendly and helpful. Residents seem to be well looked after and rooms clean and tidy.

    Rooms & Pricing

    $378,000 - $495,000 · 90 rooms · Concessional residents welcome

    Comfort2Ensuite16
    Premium Plus1Ensuite16
    Comfort Plus1Shared16m2
    Premium1Ensuite16m2

    About the Staff

    192
    192 mins
    All Care Staff
    39 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Bolton Clarke Milford Grange received 192 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 211 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by RSL Care Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 90010488454

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    32 Grange Road Eastern Heights 4305 Qld

    Questions

    What is the ACQSC star rating of Bolton Clarke Milford Grange?

    Bolton Clarke Milford Grange has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bolton Clarke Milford Grange?

    Bolton Clarke Milford Grange has 4 different types of rooms which range in price between $378,000 and $495,000 maximum refundable accomodation deposit.

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