BlueCross Western Gardens is an aged care home situated in Sunshine, designed to accommodate up to 90 residents. The facility includes central climate control, self-service kitchenettes, and three large courtyards. It hosts various lounges, sitting areas, and dining rooms, each providing a unique environment.
The home offers a diverse leisure and lifestyle program featuring activities like picnics, outings, live entertainment, and games, catering to the interests and needs of its residents. The care team consists of registered nurses, personal care attendants, and residential services staff, all dedicated to providing attentive care.
BlueCross Western Gardens offers both low and high care options, along with respite care for short-term needs, ensuring a comprehensive range of services in a comfortable setting.
Top Rated Home in Sunshine
One of the top homes in Sunshine according to residents and Government service audits.
Categories
The Residents Experience rating shows what current residents at BlueCross Western Gardens think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Very disappointing
Staff is incredibly rude, ignorant, malevolent and they do not care about the residents in need. Had a family member pass away after complete ignorance from an employee who failed to assist him when needed. Do yourselves a favour and send family members to better aged care facilities, this is the wrong place. Absolutely Pathetic. - KW
Strongly incompetent. When the residents need their help the most, the workers just give up and ignore everyone's request for help. If you send your relatives here you're never seeing them again.
For god sake don't go with palliative care .shame blue cross
I feel very confident that my mum is being taken care of.the Staff are wonderful, the place is very Clean,food is great. I don’t need to worry about my mum because l know she is in good hands. My mum is still settling in as it’s only been a week,but every time l visit she is clean and dressed beautifully.
$475,000 - $495,000 · 156 rooms · Concessional residents welcome
Superior | 1 | Ensuite | 14.2-20.5 m2 | |
Standard | 1 | Ensuite | 12.9-17.2 m2 |
Types of staff employed
The average resident at BlueCross Western Gardens received 191 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 88% of their daily total care target of 218 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of BlueCross Western Gardens?
BlueCross Western Gardens has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at BlueCross Western Gardens?
BlueCross Western Gardens has 2 different types of rooms which range in price between $475,000 and $495,000 maximum refundable accomodation deposit.
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