BlueCross Western Gardens is an aged care home situated in Sunshine, designed to accommodate up to 90 residents. The facility includes central climate control, self-service kitchenettes, and three large courtyards. It hosts various lounges, sitting areas, and dining rooms, each providing a unique environment.
The home offers a diverse leisure and lifestyle program featuring activities like picnics, outings, live entertainment, and games, catering to the interests and needs of its residents. The care team consists of registered nurses, personal care attendants, and residential services staff, all dedicated to providing attentive care.
BlueCross Western Gardens offers both low and high care options, along with respite care for short-term needs, ensuring a comprehensive range of services in a comfortable setting.
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The Residents Experience rating shows what current residents at BlueCross Western Gardens think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Very disappointing
Staff is incredibly rude, ignorant, malevolent and they do not care about the residents in need. Had a family member pass away after complete ignorance from an employee who failed to assist him when needed. Do yourselves a favour and send family members to better aged care facilities, this is the wrong place. Absolutely Pathetic. - KW
Strongly incompetent. When the residents need their help the most, the workers just give up and ignore everyone's request for help. If you send your relatives here you're never seeing them again.
For god sake don't go with palliative care .shame blue cross
I feel very confident that my mum is being taken care of.the Staff are wonderful, the place is very Clean,food is great. I don’t need to worry about my mum because l know she is in good hands. My mum is still settling in as it’s only been a week,but every time l visit she is clean and dressed beautifully.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
BlueCross Western Gardens supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the operator
Safety Checks
Updated: 29 September 2024