BlueCross Hilltop Reviews, Photos & Availability | Caring Co
Australia > Victoria

BlueCross Hilltop

· 10 Hotham Street Preston 3072 Vic

Residential aged care at BlueCross Hilltop in Preston, Victoria

  • Permanent
  • Respite
  • About the home

    Hilltop Residence is an aged care home equipped with modern facilities and set in a heritage building. It features spacious lounges, a private dining room, a Japanese courtyard, and additional amenities such as a library, hair salon, and chapel. Offering 24/7 care, Hilltop specializes in dementia-sensitive services provided by highly trained staff.

    The residence is situated near local shops and parks, creating easy access to community resources while being ensconced in a lush green setting. This ensures a premium lifestyle experience for its residents, blending comfort with elegance in a family-friendly environment.

    • Gardens
    • Nearby shops
    • Onsite hairdresser
    • Organised activities

    BlueCross Hilltop Rating

    Based on resident reviews and Government service audits.

    8.8
    Overall Score
    200
    Staffing Minutes
    3 Year Accreditation

    BlueCross Hilltop Reviews

    8.3· Recommended by 91% residents

    Categories

    Staff8.3
    83%
    Home8.4
    84%
    Independence7.7
    77%
    Food7.9
    79%
    Kindness8.8
    88%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at BlueCross Hilltop think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lucky
    Lucky
     · 21/12/2022

    Mum has been at Bluecross Hilltop Preston for over four months and we are as happy now as we were upon admission with only positive things to say. From the friendly receptionist to the regular and highly committed staff overseen by a professional and involved manager there is little more you can ask for. Lovely rooms, delicious food and regular activities. It's so comforting to visit mum each day and see the attention paid to her. When I mention to local residents and traders where mum is staying they always have something positive to say about Bluecross Hilltop Preston. I'm not surprised it has such a glowing reputation in our local community. We are so happy to have chosen you to care for our mum Rosa. Big thanks to the team for the important work you do. Sonia

    Diamond GC
    Diamond GC
     · 15/12/2022

    Wonderful atmosphere!

    Ozal Talwar
    Ozal Talwar
     · 30/08/2021

    Staff is really professional and friendly.

    David O'Brien
    David O'Brien
     · 07/11/2018

    The staff are lovely caring folk that look after the residents with kindness and compassion. The facilities are always clean and pleasant.

    Chloe Greaves
    Chloe Greaves
     · 21/08/2018

    My grandparents both went into hilltop within the last year. We have been very happy with the care they have been given. in the last days of my grandmothers life they where also very caring and supportive of our family. They place is clean and well staffed and they organise lots of events and activities for the clients. My grandfather was sad to be leaving his garden behind and they made space for him in one of there courtyards to bring along some of his plant. If your looking for high quality care with a loverly warm atmosphere then deffinetly check out hilltop.

    Rooms & Pricing

    $395,000 - $550,000 · 146 rooms · Concessional residents welcome

    Standard Suite1Ensuite14-18m2
    Standard Suite1Shared14-18m2
    Premium Suite1Ensuite18-22m2
    Premium Deluxe Suite1Ensuite18-22m2

    About the Staff

    200
    200 mins
    All Care Staff
    32 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at BlueCross Hilltop received 200 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 95% of their daily total care target of 211 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Blue Cross Community Care Services (Toorak) Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 29992584243

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period

    Location

    10 Hotham Street Preston 3072 Vic

    Questions

    What is the ACQSC star rating of BlueCross Hilltop?

    BlueCross Hilltop has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at BlueCross Hilltop?

    BlueCross Hilltop has 4 different types of rooms which range in price between $395,000 and $550,000 maximum refundable accomodation deposit.

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