BlueCross Grossard Court Reviews, Photos & Availability | Caring Co
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BlueCross Grossard Court

· 1A Leslie Avenue Cowes 3922 Vic

Residential aged care at BlueCross Grossard Court in Cowes, Victoria

  • Permanent
  • Respite
  • About the home

    BlueCross Grossard Court is located in Cowes, Gippsland and offers a range of high-standard living options for its residents, including a café, hair salon, theatrette, and private function rooms. The facility is surrounded by landscaped gardens and has proximity to the beach and local shopping areas.

    The staff at BlueCross Grossard Court are trained to provide a secure and engaging environment, ensuring comfort for residents. The home caters to various needs with services for permanent, respite, and dementia-sensitive care. It is well-regarded for its quality of service and location, making it an appealing choice for those seeking comprehensive care in a pleasant setting.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Near to beach

    Top Rated Home in Cowes

    One of the top homes in Cowes according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    BlueCross Grossard Court Reviews

    8.4· Recommended by 82% residents



    The Residents Experience rating shows what current residents at BlueCross Grossard Court think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Chris Thomas
    Chris Thomas
     · 20/01/2023

    My family put one in my elderly family members in there and them not to treat them well and not give them the correct medical treatment that they needed and then unfortunately it ended up with their death

    Jacqui Gullick
    Jacqui Gullick
     · 21/12/2022

    My wonderful husband Douglas Gullick was a patient 5years agohe had mnd and theynwere so lovong caring would recommend them to everyone

    rick mana
    rick mana
     · 11/02/2019

    we lost our dear friend father figure tony russo here he wasnt given the real care he needed he was over medicated not given the proper foods left to rot and the health care commisioner will investigate the cowes medical staff as well as your staff he could of lived many more years how does his own family live with themselves thank god we as a second family looked after this good good man

    Naz Russell
    Naz Russell
     · 09/02/2019

    I highly recommend Sapphire Care for your loved one. My Father was terminally ill and was looked after for 3 months before he passed. The Staff and Management are amazing. So Glad I chose right for my Dad's last days.

    Lisa Pratt
    Lisa Pratt
     · 17/07/2017

    Staff are fantastic, however they seem very understaffed and struggle to get the meals fed to high care patients. There are now many high care patients needing assisted eating. But never enough staff to enable each patient to get a full meal. I observed over 5 days lots of wasted food and never enough time or staff to capably feed them all. The staff do the very best they can and are absolutely wonderful, but obviously the provider is looking at the profit line too closely. The quality of food for a private provider is appauling. It's low grade cuts if meat usually too tough for the patients to chee,or tasteless mince. The only meal that looks close to appealing is the roasts, but then it was stone cold when placed in front of the table I was assisting. The drink given to these people is watered down cordial. Often food is cold and portions very small. I saw no fresh fruit or anything healthy for the 5days I attended lunch and dinner. Very dissapointing.

    Rooms & Pricing

    $375,000 - $450,000 · 80 rooms · Concessional residents welcome

    Standard Suite1Ensuite14-20 m2
    Premium Suite1Ensuite14.20m2

    About the Staff

    223 mins
    All Care Staff
    51 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at BlueCross Grossard Court received 223 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 113% of their daily total care target of 198 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Blue Cross Community Care Services (Toorak) Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 29992584243

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    1A Leslie Avenue Cowes 3922 Vic


    What is the ACQSC star rating of BlueCross Grossard Court?

    BlueCross Grossard Court has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at BlueCross Grossard Court?

    BlueCross Grossard Court has 2 different types of rooms which range in price between $375,000 and $450,000 maximum refundable accomodation deposit.

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