




Blacktown Terrace Care Community, located in Sydney's greater west, provides spacious accommodation and various amenities including multiple lounge areas, a multipurpose activity area, al fresco balconies, and an on-site cafe. The facility offers a unique 'virtual train' experience that aids memory and socialization. Music and art play significant roles here, with programs supported by an experienced music therapist and initiatives such as a knitting group that donates to local charities. Residents also engage in gardening, contributing to their meals with freshly grown vegetables. The community emphasizes the importance of continuing personal interests and active participation in community life.
Top Rated Home in Blacktown
One of the top homes in Blacktown according to residents and Government service audits.
3 Year AccreditationCategories
The Residents Experience rating shows what current residents at Blacktown Terrace Care Community think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.
My Auntie passed away 2022, shortly after she had a fall, the nursing home refused to take her to the hospital for 7 days, she had broken bones. They then blamed Covid and said NSW Health wouldn’t let them take her but wouldn’t let me talk to anyone, or tell me who said it. They only called the ambulance when I said if they didn’t I would take her myself. They also refused to change her when she was wet, she would have to sit in it for hours and then blamed her for not going to the toilet (she was 90) they also put wet pants back on her and lost her clothes regularly. We trusted them to look after her and they KILLED her. They also wouldn’t put in a formal complaint. **In reply to your comment Sally, it is poor form to call me to try and get me to change my feedback and then blame everyone else (NSW Health and Blacktown hospital and Covid) for the mistreatment over years as well as being charged for services she never used or received. Then try to make yourself look better in replying!
Had to admit my wife have. Found them to be outstanding a very caring staff and serene atmosphere she is happy
About the operator
Safety Checks
This home has an overall ACQSC star rating of Good.
Updated: 29 September 2024