Residential aged care at Benetas Colton Close in Glenroy, Victoria
About the home
Colton Close, established in 1980 in Glenroy, is a reputable aged care home with a capacity of 150 rooms. The facility underwent a multi-million dollar expansion in 2008, which included the addition of a specialized low care dementia unit. It offers a variety of leisure activities and high-standard care services for residents requiring different levels of assistance, including those with dementia.
The home supports ageing in place, enabling residents to stay within the facility even as their care needs evolve. Rooms are strategically situated near common areas like the living area, dining room, sitting room, and kitchenette, promoting accessibility and convenience for all residents. Colton Close is recognized for its quality care and excellent facilities, making it a preferred choice in the Glenroy area.
Benetas Colton Close Rating
Based on resident reviews and Government service audits.
1 Year AccreditationBenetas Colton Close Reviews
Categories
The Residents Experience rating shows what current residents at Benetas Colton Close think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
My father is a resident here & the lack of care & compassion is disgusting 😔 Even to point my dad sharing a bathroom with covid + residents He has an accident rings buzzer waits over an hour for help 🤬👎 And to add the disgusting food he is served everyday 🙄
Respectful. As a person ages and their independence and mental capacities reduce, it's easy to fall into the trap of being patronising. ... Empathetic. Empathy is one of the most important qualities any carer needs to have. ... Reliable. ... Patient. ... Sunny. ... Practical. ... Observant. ... Caring.
Colton Close offered the very best caring service for my mother, from the patience of the Admin: staff, to the nurses and all the support staff, mum got the best attention possible, under the very difficult circumstances, sure the meals were not always great, but Colton catering staff always offered an option, mum's room was always clean, and I never noticed un-clean linen. Due to the ratio of Carers/nurses to residents, families of residents must comprehend the extenuating circumstances and visit their loved ones more often, keeping in constant control of medical and hygiene requirements, like we did, and the staff were always happy to comply. THANKS very much to ALL staff at Colton, for looking after my mother, and being so extremely supportive when mum passed away.
Would definitely not recommend this place. My mother was in for over 4 weeks and never had her sheets changed. Meals half the time were cold. Once was given cold meat and salad for dinner. Photo attached. Only half decent thing was some of the very caring staff.
Great clinical care, friendly staff, good food - lots of choice. Lifestyle coordinator Jade absolutely fantastic and my mother just adores her
Rooms & Pricing
$275,000 - $550,000 · 20 rooms · Concessional residents welcome
| Superior Room | 1 | Ensuite | Room are approximately 14m2 in size | |
| Standard Twin Ensuite | 1 | Ensuite | Rooms are spaciously sized at 20m x 27m2 | |
| Deluxe Room | 1 | Ensuite | Rooms are spaciously sized at approximately 21m2 | |
| Premium Suites | 2 | Shared | Rooms are generously sized at approximately 27m2 | |
| Standard Room | 1 | Shared | Rooms are approximately 19m2 in size | |
| Standard Ensuite | 1 | Ensuite | Rooms are approximately 17m2 in size | |
| Premium Suites | 1 | Ensuite | 27m2 |
About the Staff
Types of staff employed
The average resident at Benetas Colton Close received 214 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 221 minutes set by the Australian government based on the unique needs of their residents.
Things to know
About the operator
- Operated by Anglican Aged Care Services Group
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 60082451992
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
1-19 York Street Glenroy 3046 VICQuestions
What is the ACQSC star rating of Benetas Colton Close?
Benetas Colton Close has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Benetas Colton Close?
Benetas Colton Close has 7 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accomodation deposit.
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