Benetas Colton Close Reviews, Photos & Availability | Caring Co
Australia > Victoria > Glenroy

Benetas Colton Close

· 1-19 York Street Glenroy 3046 Vic

Residential aged care at Benetas Colton Close in Glenroy, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Colton Close, established in 1980 in Glenroy, is a reputable aged care home with a capacity of 150 rooms. The facility underwent a multi-million dollar expansion in 2008, which included the addition of a specialized low care dementia unit. It offers a variety of leisure activities and high-standard care services for residents requiring different levels of assistance, including those with dementia.

    The home supports ageing in place, enabling residents to stay within the facility even as their care needs evolve. Rooms are strategically situated near common areas like the living area, dining room, sitting room, and kitchenette, promoting accessibility and convenience for all residents. Colton Close is recognized for its quality care and excellent facilities, making it a preferred choice in the Glenroy area.

      Benetas Colton Close Rating

      Based on resident reviews and Government service audits.

      7.9
      Overall Score
      214
      Staffing Minutes
      1 Year Accreditation

      Benetas Colton Close Reviews

      7.4· Recommended by 80% residents

      Categories

      Staff7.7
      77%
      Home7.6
      76%
      Independence6.0
      60%
      Food6.6
      66%
      Kindness8.4
      84%
      Safety8.7
      87%

      The Residents Experience rating shows what current residents at Benetas Colton Close think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

      Kylie Mizzi
      Kylie Mizzi
       · 08/08/2022

      My father is a resident here & the lack of care & compassion is disgusting 😔 Even to point my dad sharing a bathroom with covid + residents He has an accident rings buzzer waits over an hour for help 🤬👎 And to add the disgusting food he is served everyday 🙄

      Bista Sanjog (Sunny)
      Bista Sanjog (Sunny)
       · 13/11/2021

      Respectful. As a person ages and their independence and mental capacities reduce, it's easy to fall into the trap of being patronising. ... Empathetic. Empathy is one of the most important qualities any carer needs to have. ... Reliable. ... Patient. ... Sunny. ... Practical. ... Observant. ... Caring.

      Russel Foote
      Russel Foote
       · 06/02/2019

      Colton Close offered the very best caring service for my mother, from the patience of the Admin: staff, to the nurses and all the support staff, mum got the best attention possible, under the very difficult circumstances, sure the meals were not always great, but Colton catering staff always offered an option, mum's room was always clean, and I never noticed un-clean linen. Due to the ratio of Carers/nurses to residents, families of residents must comprehend the extenuating circumstances and visit their loved ones more often, keeping in constant control of medical and hygiene requirements, like we did, and the staff were always happy to comply. THANKS very much to ALL staff at Colton, for looking after my mother, and being so extremely supportive when mum passed away.

      Jo Grey
      Jo Grey
       · 24/11/2018

      Would definitely not recommend this place. My mother was in for over 4 weeks and never had her sheets changed. Meals half the time were cold. Once was given cold meat and salad for dinner. Photo attached. Only half decent thing was some of the very caring staff.

      Nathan Allan
      Nathan Allan
       · 10/07/2018

      Great clinical care, friendly staff, good food - lots of choice. Lifestyle coordinator Jade absolutely fantastic and my mother just adores her

      Rooms & Pricing

      $275,000 - $550,000 · 20 rooms · Concessional residents welcome

      Superior Room1EnsuiteRoom are approximately 14m2 in size
      Standard Twin Ensuite1EnsuiteRooms are spaciously sized at 20m x 27m2
      Deluxe Room1EnsuiteRooms are spaciously sized at approximately 21m2
      Premium Suites2SharedRooms are generously sized at approximately 27m2
      Standard Room1SharedRooms are approximately 19m2 in size
      Standard Ensuite1EnsuiteRooms are approximately 17m2 in size
      Premium Suites1Ensuite27m2

      About the Staff

      214
      214 mins
      All Care Staff
      45 mins
      Registered Nurse

      Types of staff employed

      The average resident at Benetas Colton Close received 214 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 221 minutes set by the Australian government based on the unique needs of their residents.

      Things to know

      About the operator

      • Operated by Anglican Aged Care Services Group
      • Not for profit business
      • Is Commonwealth government subsidised
      • ABN: 60082451992

      Safety Checks

      • Certification valid
      • Has not received notice of sanction
      • Is accredited

      Location

      1-19 York Street Glenroy 3046 Vic

      Questions

      What is the ACQSC star rating of Benetas Colton Close?

      Benetas Colton Close has an overall ACQSC star rating of Acceptable.

      What is the price range of residential aged care at Benetas Colton Close?

      Benetas Colton Close has 7 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accomodation deposit.

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