Baptcare Brookview Community Reviews, Photos & Availability | Caring Co
Australia > Victoria > Westmeadows

Baptcare Brookview Community

· 130 Dimboola Road Westmeadows 3049 VIC

Residential aged care at Baptcare Brookview Community in Westmeadows, Victoria

  • Permanent
  • Respite
  • About the home

    Baptcare Brookview Community is an aged care home located in Westmeadows, overlooking Broadmeadows Valley Park. This modern facility caters to elderly individuals who require assistance living. It features shared spaces such as a large outdoor terrace, courtyard garden, indoor walkways, and well-lit dining rooms and lounges. The community is vibrant, multicultural, and family-friendly, encouraging frequent visits from family members.

    Most rooms are concessional, ensuring accessibility for DHHS Public and Community Housing clients and other government-supported individuals. Baptcare Brookview provides comprehensive health services and has trained nurses on duty around the clock, positioning it as a suburban retreat within Melbourne for seniors in need of care.

    • Gardens
    • Outdoor courtyard

    Baptcare Brookview Community Rating

    Based on resident reviews and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Baptcare Brookview Community Reviews

    7.7· Recommended by 76% residents



    The Residents Experience rating shows what current residents at Baptcare Brookview Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    liz azouz
    liz azouz
     · 26/06/2022

    Disappointed that l kept asking staff to charge mum's phone it took 3 days then not charged again calling nurse station 1st floor phone is always engaged ? Mum's clothes go missing.

    Jay Jay
    Jay Jay
     · 27/04/2019

    Lovely place, beautiful environment, shame about management and staff. They are always short staffed, communications with hand over staff is very poor if any, and food is terrible. Been fighting with management for one year now. You would think they would get it together by now... Over the fighting telling them what they should do to improve. Don't go there, you will be battling for ever with them to get things done right. So many residents unhappy there. Don't believe the 5 star ratings, all from staff. Run and stay away if you love your family member.

    Terry McKay
    Terry McKay
     · 19/01/2019

    Good aged care accommodation facility. Main entry doorway access arrangements could be improved.

     · 20/09/2018

    Our family " lucked " upon this facility as it was not really advertised being a new facility ( opened 2018 ) . When we done the " family walk through " with Tasha it ticked all the boxes , eg Can we visit at 8 o'clock at night ? tick ! Can we bring in things to make my Mums room look more homely ? tick ! Can we take my Mother out for the night or two and bring her back the next day ? tick ! not only ticked but in fact encouraged . All social interaction is encouraged in this facility , the residents are given a weekly day by day roster of the activities and are encouraged by the staff to participate which they do . My Mother is diagnosed with Dementia and since she has been there ( approx 6 months ) I must say her health has picked up because she has things to do now . They have an " excursion " bus trip ( they have their own mini bus that can accommodate a wheelchair ) every Tuesday and sometimes Thursday on a next in line bias . The meals , the meals I had to leave them to last , my Mum eats better than me , not only does the meals look and taste appetizing the variety is nothing short of spoilt for choice . One day my sister was there during afternoon tea and the staff where giving out Sausage Rolls and she said they were the best sausage rolls that she has tasted and I said to her yeah but they would just be from a frozen pack from the supermarket , and said no they were homemade . They have/allow Birthday parties in this facility and they have secure outdoor BBQ area in the center of the facility's courtyard . I had to do a review because the other reviews didn't do it any justice .

    Kazi Islam
    Kazi Islam
     · 13/09/2018

    Very nice and clean ins and outs. People are amazing. Deserve 5star.

    Rooms & Pricing

    · Concessional residents welcome

    Wattle1EnsuiteAve 22 sqm with fully accessable rooms 31 sqm

    About the Staff

    190 mins
    All Care Staff
    36 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Care Managers
    Lifestyle and Recreation

    The average resident at Baptcare Brookview Community received 190 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 209 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Baptcare Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 12069130463

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    130 Dimboola Road Westmeadows 3049 VIC


    What is the ACQSC star rating of Baptcare Brookview Community?

    Baptcare Brookview Community has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Baptcare Brookview Community?

    Baptcare Brookview Community has 1 different types of rooms which range in price between $395,000 and $395,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile