Baptcare Abbey Gardens Community Reviews, Photos & Availability | Caring Co
Australia > Victoria > Warragul

Baptcare Abbey Gardens Community

· 15 Tarwin Street Warragul 3820 Vic

Residential aged care at Baptcare Abbey Gardens Community in Warragul, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Abbey Gardens is a residential aged care home designed for comfort and accessibility, featuring individual rooms with ensuite bathrooms and a variety of communal spaces including lounges, a central courtyard, and recreational areas. Amenities include a library, chapel, BBQ courtyards, a hair salon, cinema, café, and bar.

    The facility provides on-site catering with chef-prepared meals, full laundry services, and comprehensive allied health care services such as podiatry, physiotherapy, and pastoral care. A team of experienced registered nurses leads 24/7 nursing care. Abbey Gardens also offers regular entertainment and exercise activities, ensuring a supportive and dynamic environment for residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Exercise classes
    • Organised activities
    • Onsite chapel

    Top Rated Home in Warragul

    One of the top homes in Warragul according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation
    suburb average

    Baptcare Abbey Gardens Community Reviews

    9.1· Recommended by 94% residents



    The Residents Experience rating shows what current residents at Baptcare Abbey Gardens Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Rachel Wilson
    Rachel Wilson
     · 31/03/2022

    Disgraceful place! Do not put your loved ones in here!!! Don’t get me wrong, the nursing staff are lovely and do their best but this place is just in it for the money with no regard for human life! My mum got unwell during covid, she was banished to her room just in case she had covid, despite numerous negative PCR tests! Due to alzheimers my mum found this stressful and isolating and couldn’t understand why she was locked in! My mum kept getting sicker but no doctor was available to check her for days, she was on antibiotics for a chest infection but because of her mental state and not understanding what was wrong the nurses struggled to administer the meds. This went on for two weeks as my mum got sicker and sicker. Eventually they finally had no choice but to call an ambulance. My mum died a few days later in hospital from the chest infection. I understand covid made things harder but we could not visit during this whole time, no body within abbey gardens advocated for her and she died because her basic rights to adequate medical care were not met!

    Peter Hutton
    Peter Hutton
     · 05/08/2021

    My dad has been in care for a few months now. I have been nothing but impressed with the level of care and professionalism from day one. Clear transparent communication, I never have a doubt that he is not only will looked after but treated with genuine kindness and respect. Thank you!!!

    Peter Emery
    Peter Emery
     · 26/03/2021

    It’s great for the residents but a horror story if you’re a disabled visitor hoping for a parking space. There are only two spaces available. At the time of writing, all non-residential spaces were full & both disabled bays were in use. An absolute disgrace in this regard.

    Rebecca Taylor
    Rebecca Taylor
     · 08/09/2020

    a incredible home, my grandma loved it so much and all the staff there made her feel at home straight away, she could not have talked more highly about everything there, and for myself if was a pleasure everyday going in to see her but everyone else also.

    Annie Donovan
    Annie Donovan
     · 28/07/2020

    Excellent care provided to mum, especially during this pandemic crisis. Feel very confident she is receiving best possible care and is safe. Even a local florist has said its the best aged care facility they deliver to.

    Rooms & Pricing

    $450,000 - $750,000 · 123 rooms · Concessional residents welcome

    Wattle Room1EnsuiteAverage of 26 m2
    Eucalypt Room1EnsuiteAverage of 29 m 2
    Huon Room1EnsuiteAverage of 29 m2
    Banksia Room1EnsuiteAverage of 25 m2

    About the Staff

    168 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    The average resident at Baptcare Abbey Gardens Community received 168 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 90% of their daily total care target of 186 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Baptcare Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 12069130463

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    15 Tarwin Street Warragul 3820 Vic


    What is the ACQSC star rating of Baptcare Abbey Gardens Community?

    Baptcare Abbey Gardens Community has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Baptcare Abbey Gardens Community?

    Baptcare Abbey Gardens Community has 4 different types of rooms which range in price between $450,000 and $750,000 maximum refundable accomodation deposit.

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