Baptcare Abbey Gardens Community

Rachel Wilson

Disgraceful place! Do not put your loved ones in here!!! Don’t get me wrong, the nursing staff are lovely and do their best but this place is just in it for the money with no regard for human life! My mum got unwell during covid, she was banished to her room just in case she had covid, despite numerous negative PCR tests! Due to alzheimers my mum found this stressful and isolating and couldn’t understand why she was locked in! My mum kept getting sicker but no doctor was available to check her for days, she was on antibiotics for a chest infection but because of her mental state and not understanding what was wrong the nurses struggled to administer the meds. This went on for two weeks as my mum got sicker and sicker. Eventually they finally had no choice but to call an ambulance. My mum died a few days later in hospital from the chest infection. I understand covid made things harder but we could not visit during this whole time, no body within abbey gardens advocated for her and she died because her basic rights to adequate medical care were not met!

Peter Hutton

My dad has been in care for a few months now. I have been nothing but impressed with the level of care and professionalism from day one. Clear transparent communication, I never have a doubt that he is not only will looked after but treated with genuine kindness and respect. Thank you!!!

Peter Emery

It’s great for the residents but a horror story if you’re a disabled visitor hoping for a parking space. There are only two spaces available. At the time of writing, all non-residential spaces were full & both disabled bays were in use. An absolute disgrace in this regard.

Rebecca Taylor

a incredible home, my grandma loved it so much and all the staff there made her feel at home straight away, she could not have talked more highly about everything there, and for myself if was a pleasure everyday going in to see her but everyone else also.

Annie Donovan

Excellent care provided to mum, especially during this pandemic crisis. Feel very confident she is receiving best possible care and is safe. Even a local florist has said its the best aged care facility they deliver to.