Aurrum Erina Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Erina

Aurrum Erina

· 351 Terrigal Drive Erina 2250 Nsw

Residential aged care at Aurrum Erina in Erina, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Aurrum Erina and Aurrum Terrigal Drive are aged care homes with extensive recreational spaces including gardens, courtyards, and pergolas. Aurrum Erina features spacious rooms and areas for dining and socializing, and is noted for its high-quality clinical care and hospitality. Aurrum Terrigal Drive, a modern residence, offers luxury amenities, person-centered care, and a dedicated care team.

    Both facilities provide 24/7 on-site registered nurse care, specialized support for cognitive and memory impairments, tailored clinical and lifestyle programs, and nutritious meals. Additional services include physiotherapy, dietitian consultations, other ancillary healthcare services, on-site parking, and a variety of daily and seasonal activities managed by lifestyle officers.

    • Gardens
    • Specialised allied health services
    • Outdoor courtyard
    • Organised activities

    Top Rated Home in Erina

    One of the top homes in Erina according to residents and Government service audits.

    8.8
    Overall Score
    159
    Staffing Minutes
    3 Year Accreditation

    Aurrum Erina Reviews

    8.0· Recommended by 76% residents

    Categories

    Staff8.1
    81%
    Home8.0
    80%
    Independence8.0
    80%
    Food6.6
    66%
    Kindness8.8
    88%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Aurrum Erina think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Adrian Messenger
    Adrian Messenger
     · 15/02/2023

    This aged care facility, does not even deserve 1 star. Unfortunately, I had to put , at least 1 star . This , is the worst Aged Care Facility. Staff are backstabbing & uncaring & very toxic . All the staff , are also very unsupportive as well. Management are also backstabbing , uncaring & very toxic. All the management , are also very unsupportive as well. Management, really do not care , about staff & residents. The whole facility , is very backstabbing , uncaring & very toxic . Also very unsupportive. I highly recommend, to never work here , or let alone , have a family or friend , stay here. Unfortunately, I spent 3 months here , worst 3 months , of my life. When I was treated VERY HORRIBLY, by all the staff & also treated VERY HORRIBLY by all of the management.

    How Vids
    How Vids
     · 28/10/2022

    This is the worst place i have ever seen in my life. The management can't change their repute by giving 5 stars to themselves. I know people are busy and they cannot look after their parents at home due to high need of care, but please at least find a better option. This place will take your money but will not give anything in return to the residents. The shortage of staff is ridiculous. The management is useless. My aunt was there and finally she has passed away with the terrible experience. She told me about one male staff who works at night, he has been very nice to her, and his name is George. But every month they will have new staff members because they cannot even appreciate the staff enough so they can stay back and work for them. I have seen few staff members who were lovely, but they all have been resigned and i am happy for them because Aurrum do not deserve them. This place is not worth a penny.

    Em Barnes
    Em Barnes
     · 07/09/2022

    Management and reception giving themselves 5 stars to bring the overall rating up says alot. The facilities are beautiful but the staffing shortage is ridiculous, unhappy residents, poor communication and a general lack of care from management. They can't keep staff long enough for the residents to even learn their names.

    Robert van Hese
    Robert van Hese
     · 02/09/2022

    I rarely make public posts but the truly wonderful and reassuring experience I have had with Aurrum Aged Care Erina management and staff induced me to make an exception. From my first contact with the Client Services Manager Michelle Hughes, to Kerrie at reception, Jayvee the Care Manager North Wing and Michelle Activities Coordinator we have received exceptional support, professional guidance, advice and understanding as we found a room for my sister. It’s been a traumatic past couple of years in which my sister suffered 2 strokes, lost her husband and unable to live independently at home. The staff at Aurrum Erina have made the transition and new life to be as comfortable as we were hoping for. A huge thank you Aurrum Erina.

    Kenza Bray
    Kenza Bray
     · 23/08/2022

    During my 5 years at Aurrum Terrigal Drive and Erina working as a Chef I have always felt appreciated by my Manager. We work as part of a great team who provide excellent quality meals to our residents from fresh ingredients with desserts, soups and stocks from scratch.

    Rooms & Pricing

    $400,000 - $750,000 · 76 rooms · Concessional residents welcome

    Deluxe Companion Room2Shared21.25
    Single Room1EnsuiteApprox. 16.35 sqm
    Superior Single room – Ensuite1EnsuiteApprox. 16.35 sqm
    Terrigal Drive single room + ensuite1Ensuiteapprox 25 - 28 sqm

    About the Staff

    159
    159 mins
    All Care Staff
    28 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Aurrum Erina received 159 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 80% of their daily total care target of 199 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Aurrum Pty Limited
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 91168114038

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    351 Terrigal Drive Erina 2250 Nsw

    Questions

    What is the ACQSC star rating of Aurrum Erina?

    Aurrum Erina has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Aurrum Erina?

    Aurrum Erina has 4 different types of rooms which range in price between $400,000 and $750,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile