Arcare Templestowe Reviews, Photos & Availability | Caring Co
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Arcare Templestowe

· 75 King Street Templestowe 3106 VIC

Residential aged care at Arcare Templestowe in Templestowe, Victoria

  • Permanent
  • Respite
  • About the home

    This aged care home features a variety of amenities including a boutique cafe, hair salon, movie theatre, dining and lounge areas, landscaped courtyards, and a private dining room. Wireless internet is available throughout the facility. The home offers freshly prepared meals and organizes excursions with a provided bus.

    A 24-hour nurse call system ensures the safety and security of residents. The home adopts a relationship-focused approach with a Dedicated Staff Assignment model, ensuring consistent care by having the same staff members work with the same residents daily. Additional services such as physiotherapy, podiatry, dietitian consultations, and a robust lifestyle program with activities like bus outings and hobby groups are available to enhance the quality of life for residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities
    • Transport
    • Specialised allied health services

    Arcare Templestowe Rating

    Based on resident reviews and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation

    Arcare Templestowe Reviews

    7.3· Recommended by 71% residents



    The Residents Experience rating shows what current residents at Arcare Templestowe think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    chris brown
    chris brown
     · 28/09/2022

    Think again before placing a loved one in facility… poor medical care and treatment my father received, resulting in rapid deterioration and death… even after findings from aged care commission they have never contacted…. Lack of care for deceased belongings - found packed in garbage bags at door even after we advised when we would attend

    Joe Trantino
    Joe Trantino
     · 22/05/2022

    Arcare Templestowe is modern, clean and comfortable. The nursing staff are doing a great job even under difficult circumstances and minimal staffing. If this is what you want for your loved one, then look no further. But after 3 years of my mother complaining of the food quality, she has succumbed to sandwiches for breakfast, lunch and dinner. The meals are so so bad that the waste bins are full of uneaten food. What's the point in residence paying for food that ends in landfill. I have seen and tasted the meals for myself. Undercooked, overcooked, unrecognisable food, you name it, they'll serve it. As an elderly you deserve better. I'm sure I'll get a response by arcare but this is not the first time there has been food complaints and being promised it will be rectified.

    C D'Angelo
    C D'Angelo
     · 22/05/2022

    This facility looks impressive and provides good care. The downfall is the horrible food prepared. Many attempts have been made to management, emails and meetings with absolutely no outcome to rectify the u healthy tasteless mush they serve residents. It’s appalling. They do not care as they assume they are old and it doesn’t matter. Residents pay a very high levy for food per week and it is not acceptable.

    Nadz 969
    Nadz 969
     · 08/02/2021

    We currently have a loved one in Arcare Templestowe and are happy with the level of care and service. Adam the Residence Manager has been very supportive and compassionate whilst dealing with us & overseeing our loved ones transition into high care. The staff/personal carers have been lovely. Thank you.

    Kla Lee
    Kla Lee
     · 08/02/2021

    Arcare Templestowe has exceeded our expectations time and time again, and has enabled our family to finally rest easy knowing our loved one is being cared for 24 hours and day, 7 days a week. Not only is the residence modern, clean and spacious, it is also extremely safe and secure. Thank you to all the team members at Arcare especially Lorraine and Adam who have made my loved one feel right at home from her very first day!

    Rooms & Pricing

    $550,000 - $1,500,000 · 117 rooms · Concessional residents welcome

    Classic1Ensuite23sqm to 25.5sqm
    Grande1Ensuite21.5sqm to 30sqm
    Deluxe1Ensuite36sqm to 49sqm
    Premiere1Ensuite51sqm to 59sqm

    About the Staff

    193 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Arcare Templestowe received 193 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 102% of their daily total care target of 189 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    75 King Street Templestowe 3106 VIC


    What is the ACQSC star rating of Arcare Templestowe?

    Arcare Templestowe has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Templestowe?

    Arcare Templestowe has 5 different types of rooms which range in price between $550,000 and $1,500,000 maximum refundable accomodation deposit.

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