Arcare Sydenham

· 31-51 Trickey Avenue Sydenham 3037 VIC

Residential aged care at Arcare Sydenham in Sydenham, Victoria

  • Permanent
  • Respite

About our home

This aged care home features a range of amenities akin to a 5-star hotel, including an alfresco cafe, a hair salon, an activity room, a movie/theatre worship room, dining and lounge areas, as well as manicured courtyards and gardens. It offers 120 single suites, each with a private ensuite.

Catering to various needs, the home provides fresh on-site meals, a 24-hour nurse call system, permanent and dementia care, along with 24-hour nursing and palliative care. A private dining room is also available for residents.

The home supports a relationship-focused approach, emphasizing strong bonds among residents, family, and staff. It includes a lifestyle program with activities such as bus outings and hobby groups. Residents have access to allied health services including physiotherapy, podiatry, and dietary services. In 2015, the facility received a government award for its Dedicated Staff Assignment program.

  • Onsite hairdresser
  • Gardens
  • Outdoor courtyard
  • Specialised allied health services
  • Organised activities
  • Transport

Top Rated Home in Sydenham

One of the top homes in Sydenham according to residents and Government service audits.

8.3Overall Score
233 Staffing Minutes
3 Year Accreditation

Arcare Sydenham Reviews

8.7· Recommended by 91% residents

Categories

Staff8.9
Home8.8
Independence7.9
Food7.4
Kindness9.3
Safety9.6

The Residents Experience rating shows what current residents at Arcare Sydenham think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Brooke Thompson
Brooke Thompson
 · 12/02/2021

I have been apart of the Arcare Sydenham Family for almost 2 years, the wonderful Management/Team always will welcome you with a warm hearted smile and a caring nature like no other. During the troublesome covid period all staff jumped into action and worked tirelessly to help prevent the spread throughout the facility and what an amazing job each and everyone of them did. Thank you to all staff for being such an outstanding team.

Michelle Nelson
Michelle Nelson
 · 12/02/2021

My father has dementia and requires high level care. When my mother passed away we were unable to care for our dad and began the search for a care facility where he would be safe, happy and treated with respect. When we walked through the doors at Arcare in Sydenham we knew right away that this was the place for dad. Dad has been living at Arcare now for over 18 months and has flourished. He is happy and well looked after. The lifestyle team actively engage dad in weekly activities which has been great for his well-being. We no longer have to worry because we know dad is happy and doing well. Communication from management has been great and questions are always answered. Thank you to the team at Arcare Sydenham.

Shirley Yeates
Shirley Yeates
 · 11/02/2021

My transition to Arcare Sydenham has been absolutely seemless. I think we all worry about what living in Aged Care will be however after living independently it is a pleasure to live within the Arcare Sydenham family. The management, lifestyle, dedicated / personal care workers, nurses, catering and miscellaneous workers have all been caring and supportive of my needs and welfare. Also with support, I have been able to continue my craft hobbies which gives me so much pleasure. I thank you all and is so appreciated.

Josie Fiorile
Josie Fiorile
 · 11/02/2021

My dad was in Arcare Sydenham dementia ward 3 years ago and was cared for extremely well by staff. Our concerns were always taken seriously and met by staff. This year Mum is a resident there although in a different area. The staff that attend to mums needs are amazing, very helpful and caring and always bring a smile to mums face. The Centre is very clean and welcoming. I've found all staff at Arcare from management, careers ,laundry ,café, & maintenance are friendly and have always assisted us promptly when needed. Thank you Arcare for taking care of my parents, I am truly grateful. Josie.

Colin Ewens
Colin Ewens
 · 10/02/2021

My father has been at the facility for about 2 years now, and my family are really happy with the choice that he made by coming to Arcare Sydenham. The staff that attend to my father are very friendly and I love it when I walk into the facility, as the staff at the front always make sure that myself and my family are always greeted with beautiful smiles and conversation checking in on how we all are. Couldn't ask for a better place as it just feels like home. Thankyou so much Pat and Alicia for all that you do


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Arcare Sydenham supports eligible government funded residents with subsidised fees.

Room Type
Price
GrandeSingle room + ensuite
$115.48 DailyOR$500,000 RAD
DeluxeSingle room + ensuite
$137.42 DailyOR$595,000 RAD
PremiereSingle room + ensuite
$161.67 DailyOR$700,000 RAD
Deluxe PlusSingle room + ensuite
$150.12 DailyOR$650,000 RAD

About the Staff

233
233 mins
All Care Staff
42 mins
Registered Nurse

Residents at Arcare Sydenham on average received 233 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Arcare Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 96443678906

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

31-51 Trickey Avenue Sydenham 3037 VIC

Questions

What is the ACQSC star rating of Arcare Sydenham?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Arcare Sydenham?

Arcare Sydenham has 4 different types of rooms which range in price between $500,000 and $700,000 maximum refundable accommodation deposit.


Updated: 15 August 2026