Arcare Point Lonsdale

· 5 Knowles Grove Point Lonsdale 3225 VIC

Residential aged care at Arcare Point Lonsdale in Point Lonsdale, Victoria

  • Permanent
  • Respite

About our home

This coastal style aged care home features 90 single suites, each with a private ensuite and a 24-hour nurse call system. The residence is equipped with luxurious furnishings, cosy lounge rooms with TVs and gas fireplaces, and restaurant-style dining. Amenities include a café, gift shop, beauty salon, chapel, movie theatre, and activity rooms, alongside outdoor areas with pergolas.

The facility offers a bus for outings, a comprehensive lifestyle and activities program, and utilises the Simavita Smart Incontinence WiFi Monitoring System to enhance resident well-being. Services provided include permanent, respite, and sensitive care, with round-the-clock nursing and palliative care support.

  • Onsite chapel
  • Onsite hairdresser
  • Organised activities

Top Rated Home in Point Lonsdale

One of the top homes in Point Lonsdale according to residents and Government service audits.

9.2Overall Score
205 Staffing Minutes
3 Year Accreditation

Arcare Point Lonsdale Reviews

8.6· Recommended by 100% residents

Categories

Staff8.0
Home8.9
Independence9.3
Food8.0
Kindness8.8
Safety9.7

The Residents Experience rating shows what current residents at Arcare Point Lonsdale think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Old farts Shed
Old farts Shed
 · 16/09/2022

If I go by how they deal with their customers of not calling people back and trying to sort out emergency respite at 8 to see how they treat people in their facilities

Brogan Stuart
Brogan Stuart
 · 09/09/2020

My nan spent her final years here. So well looked after by all of the staff. Can't thank them enough x

komal preet
komal preet
 · 02/12/2019

Hi.. I am komalpreet. . I have just started my job this week in arcare points Lonsdale... very amazing staff who deals with the residents politely and behave nicely.. they know how to deal with each resident. . They have all facilities, proper machines and supervisor for manual handling.. they use gloves and sanitary every time for the safety of residents and them Kind's regards Komalpreet

Leonie Bower
Leonie Bower
 · 12/02/2019

Wonderful company to work for, welcoming warm community of people that have supported me from the first day I arrived. Amazing staff , beautifully set out residence that has a " real buzz about it" .

Avneet Randhawa
Avneet Randhawa
 · 28/11/2018

Hi, I believe that working with good people matters because then the work environment is good but this is opposite at Arcare Point Lonsdale where I worked for more then four months under unsuitable environment because some of the unresponsive nurses are mostly concerned about attending their own phone calls while giving handover in the nurse station which is not under the notice of management. The secret to happy workplaces isn’t spending more money. It’s about creating the conditions that allow employees to do their best work. The management is very unprofessional, full of partiality towards the clients here.. I had such an experience while working at Arcare, I started my job in August as a casual employee but with the passage of time I wasn't provided with an opportunity to work as a permanent whereas some other employees who commenced their work in later period were given full time employment. So, this is clear indication of partiality towards me. Nextly, the management at Arcare is full of inefficient behaviour that they twist the minor mistakes into the major one without any clue to the employee. The most embarrassing thing was that I was being easily targeted by Arcare for treating in an improper manner by splashing false statements towards me which I was totally unaware. Such a behaviour from staff and management made me so discomfortable that I went sick for couple of days and wasn't able to concentrate in my daily living. Moreover, I had sit 3 weeks at home waiting for response without any clue whats going on. After 3 weeks of non - rostering they gave me the notice to quit the job without any previous notice. Therefore, unprofessional response and treatment of Arcare made me very depressed and grievous.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Arcare Point Lonsdale supports eligible government funded residents with subsidised fees.

Room Type
Price
DeluxeSingle room + ensuite
$115.48 DailyOR$500,000 RAD
Deluxe PlusSingle room + ensuite
$127.03 DailyOR$550,000 RAD
PremiereSingle room + ensuite
$138.58 DailyOR$600,000 RAD
Premier PlusSingle room + ensuite
$150.12 DailyOR$650,000 RAD

About the Staff

205
205 mins
All Care Staff
40 mins
Registered Nurse

Residents at Arcare Point Lonsdale on average received 205 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Arcare Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 96443678906

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

5 Knowles Grove Point Lonsdale 3225 VIC

Questions

What is the ACQSC star rating of Arcare Point Lonsdale?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Arcare Point Lonsdale?

Arcare Point Lonsdale has 4 different types of rooms which range in price between $500,000 and $650,000 maximum refundable accommodation deposit.


Updated: 1 August 2026