Arcare Maidstone

· 31 Hampstead Road Maidstone 3012 VIC

Residential aged care at Arcare Maidstone in Maidstone, Victoria

  • Permanent
  • Respite

About our home

This aged care home provides a range of luxurious amenities including an alfresco cafe, hairdressing salon, activity room, movie theatre, dining and lounge areas, piano lounge, and manicured outdoor spaces. Fresh meals are prepared on-site with a private dining option for special events. Residents have access to a variety of leisure activities, such as bus excursions, hobby groups, and guest speakers.

The facility also offers comprehensive health services including physiotherapy, podiatry, and dietary consultations. A 24-hour nurse call system ensures immediate assistance is available. Various care options are provided, including permanent, dementia, and palliative care. A Dedicated Staff Assignment program fosters consistent and personalized care by having the same staff members care for the same residents consistently.

  • Onsite hairdresser
  • Gardens
  • Outdoor courtyard
  • Transport
  • Organised activities
  • Specialised allied health services

Arcare Maidstone Rating

Based on resident reviews and Government service audits.

8.2Overall Score
230 Staffing Minutes
3 Year Accreditation

Arcare Maidstone Reviews

8.5· Recommended by 88% residents

Categories

Staff8.5
Home8.4
Independence8.8
Food7.3
Kindness9.0
Safety9.3

The Residents Experience rating shows what current residents at Arcare Maidstone think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Hakim El Mazi
Hakim El Mazi
 · 07/06/2021

Dear management, if you had any dignity you would take the 5 starts down from your logo. Trying to kill the elderly residents you are entrusted with and contributing to locking down Victoria all for a quick buck. If I had to send my elderly parents to a nursing home, I would have them commit a crime because they would be looked after much better in prison than your Aged 'Care' home.

Belinda Smith
Belinda Smith
 · 31/05/2021

Disgraceful conduct. Did you not learn anything by the lessons of 2020? Forcing staff to work while sick? I have no words. Arcare I hope the full force of the law comes down on you.

Michelle Wagner
Michelle Wagner
 · 21/06/2020

Went to visit my dad's close friend at Arcare Maidstone Aged Care facility, I was impressed by the facility it was modern, bright, and spacious, lots of room for residents to mingle, and a beautiful bedroom if they want to retreat. The facility looks more like a hotel than an aged care facility. The staff were attentive to the residence, friendly and helpful, and the best of all dad friend love's the place!

Kerry
Kerry
 · 13/11/2019

Beautiful caring staff

sue hilton
sue hilton
 · 21/12/2017

Why was my mother in law in room 75 mrs mavis hilton.....she has had a stroke and is paralysed down one side but is still capable of conversation and eye contact and movement on the left side. Why was she in her nightgown at 3.30 in the afternoon. Why wasnt she sitting up dressed and why hasnt she had a haircut. I was most upset to see her like that. I can only imagine the money forked out by her 3 remaing sons who obviusly need a bit of a talking to. Or is it the staff who just dont care as there was no one on the second floor where her room is. Shame on you all .


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Arcare Maidstone supports eligible government funded residents with subsidised fees.

Room Type
Price
DeluxeSingle room + ensuite
$114.67 DailyOR$550,000 RAD
Premiere (double occupancy)Shared room + ensuite
$62.03 DailyOR$297,500 RAD
Premiere (Single occupancy)Shared room + ensuite
$124.05 DailyOR$595,000 RAD

About the Staff

230
230 mins
All Care Staff
43 mins
Registered Nurse

Residents at Arcare Maidstone on average received 230 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Arcare Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 96443678906

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

31 Hampstead Road Maidstone 3012 VIC

Questions

What is the ACQSC star rating of Arcare Maidstone?

This home has an overall ACQSC star rating of Acceptable.

What is the price range of residential aged care at Arcare Maidstone?

Arcare Maidstone has 3 different types of rooms which range in price between $297,500 and $595,000 maximum refundable accommodation deposit.


Updated: 25 October 2025