This aged care home provides a range of luxurious amenities including an alfresco cafe, hairdressing salon, activity room, movie theatre, dining and lounge areas, piano lounge, and manicured outdoor spaces. Fresh meals are prepared on-site with a private dining option for special events. Residents have access to a variety of leisure activities, such as bus excursions, hobby groups, and guest speakers.
The facility also offers comprehensive health services including physiotherapy, podiatry, and dietary consultations. A 24-hour nurse call system ensures immediate assistance is available. Various care options are provided, including permanent, dementia, and palliative care. A Dedicated Staff Assignment program fosters consistent and personalized care by having the same staff members care for the same residents consistently.
Arcare Maidstone Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Arcare Maidstone think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Dear management, if you had any dignity you would take the 5 starts down from your logo. Trying to kill the elderly residents you are entrusted with and contributing to locking down Victoria all for a quick buck. If I had to send my elderly parents to a nursing home, I would have them commit a crime because they would be looked after much better in prison than your Aged 'Care' home.
Disgraceful conduct. Did you not learn anything by the lessons of 2020? Forcing staff to work while sick? I have no words. Arcare I hope the full force of the law comes down on you.
Went to visit my dad's close friend at Arcare Maidstone Aged Care facility, I was impressed by the facility it was modern, bright, and spacious, lots of room for residents to mingle, and a beautiful bedroom if they want to retreat. The facility looks more like a hotel than an aged care facility. The staff were attentive to the residence, friendly and helpful, and the best of all dad friend love's the place!
Beautiful caring staff
Why was my mother in law in room 75 mrs mavis hilton.....she has had a stroke and is paralysed down one side but is still capable of conversation and eye contact and movement on the left side. Why was she in her nightgown at 3.30 in the afternoon. Why wasnt she sitting up dressed and why hasnt she had a haircut. I was most upset to see her like that. I can only imagine the money forked out by her 3 remaing sons who obviusly need a bit of a talking to. Or is it the staff who just dont care as there was no one on the second floor where her room is. Shame on you all .
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Arcare Maidstone supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Arcare Maidstone on average received 232 minutes of total daily care (107% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Arcare Maidstone?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare Maidstone?
Arcare Maidstone has 3 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accommodation deposit.
Updated: 7 December 2024