Arcare Maidstone Reviews, Photos & Availability | Caring Co
Australia > Victoria

Arcare Maidstone

· 31 Hampstead Road Maidstone 3012 Vic

Residential aged care at Arcare Maidstone in Maidstone, Victoria

  • Permanent
  • Respite
  • About the home

    This aged care home provides a range of luxurious amenities including an alfresco cafe, hairdressing salon, activity room, movie theatre, dining and lounge areas, piano lounge, and manicured outdoor spaces. Fresh meals are prepared on-site with a private dining option for special events. Residents have access to a variety of leisure activities, such as bus excursions, hobby groups, and guest speakers.

    The facility also offers comprehensive health services including physiotherapy, podiatry, and dietary consultations. A 24-hour nurse call system ensures immediate assistance is available. Various care options are provided, including permanent, dementia, and palliative care. A Dedicated Staff Assignment program fosters consistent and personalized care by having the same staff members care for the same residents consistently.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard
    • Transport
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Maidstone

    One of the top homes in Maidstone according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Arcare Maidstone Reviews

    8.1· Recommended by 84% residents



    The Residents Experience rating shows what current residents at Arcare Maidstone think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Hakim El Mazi
    Hakim El Mazi
     · 07/06/2021

    Dear management, if you had any dignity you would take the 5 starts down from your logo. Trying to kill the elderly residents you are entrusted with and contributing to locking down Victoria all for a quick buck. If I had to send my elderly parents to a nursing home, I would have them commit a crime because they would be looked after much better in prison than your Aged 'Care' home.

    Belinda Smith
    Belinda Smith
     · 31/05/2021

    Disgraceful conduct. Did you not learn anything by the lessons of 2020? Forcing staff to work while sick? I have no words. Arcare I hope the full force of the law comes down on you.

    Michelle Wagner
    Michelle Wagner
     · 21/06/2020

    Went to visit my dad's close friend at Arcare Maidstone Aged Care facility, I was impressed by the facility it was modern, bright, and spacious, lots of room for residents to mingle, and a beautiful bedroom if they want to retreat. The facility looks more like a hotel than an aged care facility. The staff were attentive to the residence, friendly and helpful, and the best of all dad friend love's the place!

     · 13/11/2019

    Beautiful caring staff

    sue hilton
    sue hilton
     · 21/12/2017

    Why was my mother in law in room 75 mrs mavis hilton.....she has had a stroke and is paralysed down one side but is still capable of conversation and eye contact and movement on the left side. Why was she in her nightgown at 3.30 in the afternoon. Why wasnt she sitting up dressed and why hasnt she had a haircut. I was most upset to see her like that. I can only imagine the money forked out by her 3 remaing sons who obviusly need a bit of a talking to. Or is it the staff who just dont care as there was no one on the second floor where her room is. Shame on you all .

    Rooms & Pricing

    $275,000 - $550,000 · 105 rooms · Concessional residents welcome

    Premiere1Ensuite21sqm to 33sqm
    Premiere (Single Occupancy)2Ensuite21 sqm to 33 sqm
    Premiere1Ensuite21sqm to 33sqm
    Grande - Dementia specific1Ensuite18 sqm
    Premiere1Ensuite21sqm to 33sqm
    Premiere1Ensuite21sqm to 33sqm
    Premiere1Ensuite21sqm to 33sqm
    Premiere (double occupancy)2Ensuite21sqm to 33sqm
    Premiere (Single occupancy)2Ensuite21sqm to 33sqm

    About the Staff

    208 mins
    All Care Staff
    35 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Arcare Maidstone received 208 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 100% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    31 Hampstead Road Maidstone 3012 Vic


    What is the ACQSC star rating of Arcare Maidstone?

    Arcare Maidstone has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Maidstone?

    Arcare Maidstone has 10 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accomodation deposit.

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