Arcare Cheltenham

· 161A Centre Dandenong Road Cheltenham 3192 VIC

Residential aged care at Arcare Cheltenham in Cheltenham, Victoria

  • Permanent
  • Respite

Top Rated Home in Cheltenham

One of the top homes in Cheltenham according to residents and Government service audits.

8.8Overall Score
220 Staffing Minutes
3 Year Accreditation

Arcare Cheltenham Reviews

8.3· Recommended by 83% residents

Categories

Staff8.2
Home8.5
Independence8.4
Food7.3
Kindness8.1
Safety9.4

The Residents Experience rating shows what current residents at Arcare Cheltenham think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Susaern McGregor
Susaern McGregor
 · 23/06/2022

Mum moved into Arcare Cheltenham a year ago - and she is having an absolute ball. She's loving life and making the most of all the wonderful opportunities she is offered there. As a family member I've been consistently impressed with the quality of care in all areas including medical (Mum has quite a few complex medical needs), communication with families, meals etc... etc... All the staff are lovely and have helped Mum make it her true home. She is treated with great respect as an individual. It's been amazing to see them support and encourage all her creative interests. The care and approach is definitely very holistic with a focus upon overall well-being and quality of life.It's wonderful for my family to see Mum thrive there in so many different ways. Greatest thanks to Arcare Cheltenham.

Peter Koutsoumbos
Peter Koutsoumbos
 · 14/07/2021

Hello I just wanted to thank all the staff at Arcare Cheltenham for all the care given to my father whilst he was there. To all the workers once again my gratitude, in particular to Mema, Ahmed and Nurse Upeka. I know my father was taken care of by some very good, professional and caring people who lets not forget have to work in sometimes difficult conditions. Thank You All

Anthony Barca
Anthony Barca
 · 14/04/2021

Dear Dexter and staff, On behalf of our mum Felicia and her family we write to thank you and your team for ensuring our father Giuseppe is receiving all the appropriate care he needs. We know that all of you have experienced a most demanding 2020, but we can say with the utmost confidence that Arcare Cheltenham’s staff have handled themselves with the most professional standards of any care facility we know. The staff are always smiling ( even behind all that PPE) and never deny a request. You must take pride in walking into your workplace each day. Dad has begun to settle which makes mum and us know we made the right choice in Arcare. Congratulations and thank you. Giuseppe, Felicia and family Barca.

Vanessa Beer
Vanessa Beer
 · 15/01/2021

Excellent staff and care.

Scott Harding
Scott Harding
 · 18/07/2019

Too good


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Arcare Cheltenham supports eligible government funded residents with subsidised fees.

Room Type
Price
DeluxeSingle room + ensuite
$109.46 DailyOR$525,000 RAD
GrandeSingle room + ensuite
$104.25 DailyOR$500,000 RAD
PremiereSingle room + ensuite
$114.67 DailyOR$550,000 RAD

About the Staff

220
220 mins
All Care Staff
40 mins
Registered Nurse

Residents at Arcare Cheltenham on average received 220 minutes of total daily care (102% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Arcare Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 96443678906

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

161A Centre Dandenong Road Cheltenham 3192 VIC

Questions

What is the ACQSC star rating of Arcare Cheltenham?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Arcare Cheltenham?

Arcare Cheltenham has 3 different types of rooms which range in price between $500,000 and $550,000 maximum refundable accommodation deposit.


Updated: 25 October 2025