Anzac Lodge Nursing Home Reviews, Photos & Availability | Caring Co
Australia > Victoria > Coburg

Anzac Lodge Nursing Home

· 2-12 Anzac Avenue Coburg North 3058 Vic

Residential aged care at Anzac Lodge Nursing Home in Coburg, Victoria

  • Permanent
  • Respite
  • About the home

    Anzac Lodge aged care home provides numerous amenities, including spacious sitting rooms, lounges, and modern dining areas. It features a hair salon, a Lavazza coffee vending machine, and extensive landscaped courtyards with ponds, gardens, and BBQ facilities.

    The facility is equipped with advanced nursecall systems, hydronic heating, and ceiling fans in each room. Optional amenities include private dining, a home theatre, Foxtel, private telephones, and internet access with Skype.

    Anzac Lodge focuses on high-quality care and accommodates Italian-speaking residents with language-specific staff and Italian-style menu options. The environment is designed to be homely, clean, and comfortable, ensuring a pleasant stay for all residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Coburg

    One of the top homes in Coburg according to residents and Government service audits.

    8.6
    Overall Score
    215
    Staffing Minutes
    3 Year Accreditation

    Anzac Lodge Nursing Home Reviews

    7.9· Recommended by 84% residents

    Categories

    Staff8.3
    83%
    Home7.7
    77%
    Independence7.3
    73%
    Food6.7
    67%
    Kindness8.5
    85%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Anzac Lodge Nursing Home think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Sienna
    Sienna
     · 10/03/2023

    This service has been flagged as engaging in predatory and nefarious behaviour by MyAgedCare staff themselves. ANZAC Lodge rely on people not being able to navigate the aged care system and their conduct, including their responses to Google reviews, is unprofessional and deceptive. Don’t risk your loved one’s safety with a service like this when there are safe, professional options available in the area.

    Zen Vanderstukken
    Zen Vanderstukken
     · 10/03/2023

    I called to organise a tour of the place, before we had even gone to see it they accepted my dads code which locked out other providers from seeing his details (super dodgy and predatory behaviour). I asked them to revoke it which they did, a week later they had accepted it again without even any communication between us. This delayed my dad getting the care that he needed. Staff were rude when trying to speak to them about this matter. Stay well away EDIT AFTER RESPONSE: This is a very interesting response given every other provider I spoke to (over 10) advised me that they are able to view the referral codes without accepting them. More lies from a disreputable facility. I indicated to Lynn after the first time that you locked them that accepting it locks other providers out, although she did it anyway. Why is it that your staff do not know how to view it without accepting it? Sounds to me like it’s either incompetence or insufficient training, either way I wouldn’t want my loved one to be in a facility run by incompetent people or people with insufficient training.

    CARMELO Barbante
    CARMELO Barbante
     · 30/12/2022

    CARMELO Barbante 64 points 2 days ago The Administration staff is overall absolutely incompetent. There is a high turnaround of administration staff and care staff and the left hand does not know what the right hand is doing so to speak. Anzac Lodge should be investigated in relation to the following: 1. Qualifications of care workers. 2. Over medicating high care residents so that they remain doped up and do not require being cared for. 3. Not adequately attending to personal hygiene of residents who can remain soiled for hours on end. 4. Overprescribing medication and not adequately accounting to the relatives of residents or to their legal guardians as to the cost of medication. 5. Failing to explain and investigate the disappearance of brand new unused clothing and other products purchased by relatives. Anzac Lodge dismisses the disappearance of items as being due to theft by residents and dismissing the possibility of theft by employees. 6. Most employees including administration staff speak inadequate English and cannot be be understood . 7. Quality of food is sub standard. Anzac lodge should be completely disregarded as a nursing home for your loved ones. Anzac Lodge is hopelessly incompetent. Anzac Lodge cannot be trusted with the welfare of your loved ones. My warning to all is to carry out your due diligence and look elsewhere for a nursing home for your loved ones. POST SCRIPT NOTE: The response below from Anzac Lodge is self serving, misleading and meaningless. The action of Anzac Lodge and how it conducts its business do not align with the reply appearing below. You will be making a dreadful mistake of having your loved ones admitted to Anzac Lodge. Don’t make the same mistake I made putting my deceased mother into Anzac Lodge. ************************ Response from the owner 13 hours ago Hi Carmelo, Thank you for taking the time to express your experience although it saddens us to hear that you didn’t feel we delivered to your expectations. Our team are dedicated professionals who are passionate about aged care, we stand firm to believe we deliver excellent care and service. We value feedback greatly and would like to extend an invitation to you to visit our facility to discuss and address any concerns you had during your mothers stay between 2016-2019. Warm Regards Anzac Lodge Nursing Home *

    Jordan Kociski
    Jordan Kociski
     · 20/12/2022

    On behalf on myself and sister Alex, we would both like to thank all of management, nurses, and personal care workers at Anzac lodge for the care and support provided to our father Boris Kociski. We both would also like to thank the lifestyle team for providing activities suited to his cultural background. Our father settled in really well at Anzac Lodge from day of admission, which was reassuring for him, and it was comforting to see our father had made some good friends along the way. Our father also enjoyed the meals provided so we would also like to extend our gratitude to the kitchen staff. I highly recommend Anzac Lodge to anyone looking for an aged care home, you are in good hands based on our experience.

    Susan Trapeznik
    Susan Trapeznik
     · 06/10/2022

    We wish to stay thank you to all the staff at Anzac Lodge for their love and care of our family member over the past 3 years. It is a difficult decision to place a loved one into care but we are are so grateful for the love and the support provided. The facility is beautiful, cleanliness second to none but the caring staff really make it a lovely environment. Thank you so much for giving us the peace of mind that she was truly cared for and was loved by you all.

    Rooms & Pricing

    $275,000 - $550,000 · 120 rooms · Concessional residents welcome

    Carmel Deluxe1Ensuite17.9 - 20.2 sqm
    Acacia Eden Deluxe1Ensuite19.7 - 23 sqm
    Banksia Standard2Shared27.6 - 38.4 sqm
    Eden Suite1Ensuite20.4
    Acacia Superior1Ensuite20 - 22.5
    Eden Superior1Ensuite20 - 22.5 sqm
    Banksia Superior1Ensuite27.6 – 38.4 sqm (including ensuite)
    Banksia Deluxe2Shared27.6 – 38.4 sqm (including ensuite)

    About the Staff

    215
    215 mins
    All Care Staff
    35 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Anzac Lodge Nursing Home received 215 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 105% of their daily total care target of 204 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Java Dale Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 44147331948

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period

    Languages spoken

    • English
    • Italian

    Location

    2-12 Anzac Avenue Coburg North 3058 Vic

    Questions

    What is the ACQSC star rating of Anzac Lodge Nursing Home?

    Anzac Lodge Nursing Home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Anzac Lodge Nursing Home?

    Anzac Lodge Nursing Home has 8 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile