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Alfred Cove Care Community

· 94 Kitchener Road Alfred Cove 6154 Wa

Residential aged care at Alfred Cove Care Community in Alfred Cove, Western Australia

  • Permanent
  • Respite
  • About the home

    Alfred Cove is an aged care home located in Melville, close to Perth CBD, with accessible public transport. It features comfortable, well-equipped rooms and specialized furniture suited for aged care needs. The facility includes a memory support wing with a dedicated garden for dementia care, and offers medical services like podiatry and physiotherapy.

    There are extensive indoor and outdoor communal areas, and residents have access to nearby attractions such as Marmion Reserve and Garden City Mall. Alfred Cove offers a variety of activities including art and music therapy, and there are opportunities for residents to engage in community life, such as volunteering at the onsite grocery store or participating in workshops. The home promotes a vibrant social environment with amenities like a self-service café and a grand piano.

    • Gardens
    • Nearby shops
    • Transport
    • Specialised allied health services
    • Organised activities

    Top Rated Home in Alfred Cove

    One of the top homes in Alfred Cove according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Alfred Cove Care Community Reviews

    7.6· Recommended by 75% residents



    The Residents Experience rating shows what current residents at Alfred Cove Care Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    michael mouritz
    michael mouritz
     · 17/03/2023

    We are extremely disappointed with the care and well-being of our mother while at Opal. She was left in bed for long periods at a time without a pressure mattress which caused her to develop bedsores which then became infected. The place was under staffed. The language barrier was difficult with many staff speaking in broken English which was very hard to understand especially over phone conversations. When we requested a meeting with the doctor, nurse and palliative care nurse, the only one that attended was the palliative nurse. No doctor and they called a nurse from another floor who new nothing about Mum. In the end we were given less than one hours notice before being told she had passed away with no time to get to be with her. They should have known she was in her final hours. We had to pay a $35 daily fee for extras that weren’t used as mum had dementia and didn’t know to ask and wasn’t offered anything. The wedding ring mum didn’t remove in over 70 years is missing and now we don’t even have that. All we got is sorry each time something happened but sometimes sorry isn’t enough when it’s your loved ones. Well Opal, we are sorry we put mum into your care or lack of care. Would Never recommend this facility.

    Rachel Cook
    Rachel Cook
     · 23/02/2023

    Alfred Cove Care Community has such a beautiful homely vibe. I am extremely grateful for the care, attention and support of myself for my mothers transition to this wonderful home. Its the first time in months my mother expressed happiness. Thank you to the Alfred Cove Care Community team.

    Paul G. Robertson
    Paul G. Robertson
     · 30/10/2022

    Horrible, horrible service. Calls go unanswered, Skype calls are not arranged, people answer and then leave you on hold, staff members keep changing. I have also just been hung up on. This aged care centre is an absolute mess in my view. Avoid

    Melinda Campbell
    Melinda Campbell
     · 30/08/2022

    Great place, super friendly staff. From the very first day they have kept me up to date on how dad is doing. Any requests are actioned if they can and staff are very flexible and accommodating. Clean and new rooms, can not speak highly enough and am so grateful that we were able to get dad in here.

    andrew paizes
    andrew paizes
     · 16/06/2020

    Opal Alfred Cove is an outstanding aged care facility. The staff are extremely caring and capable, the administration is outstanding, and the facilities are superb. My mother has been at Alfred Cove almost since its opening, and the entire experience has been uplifting and inspiring. The staff go to extreme lengths to assist in every possible way, and the levels of medical and personal care are exemplary. As good as the facilities are, it is the quality of the people at all levels that really stands out. The response to the Covid 19 crisis has been particularly impressive. At no stage did I doubt that the facility had the very highest interests of every resident as the touchstone for dealing with every aspect of the crisis: medical supervision, constant communication via Skype and telephone, extreme caution in setting up appropriate procedures for physical visits, and open access to the higher administration in dealing with queries and ideas. Congratulations to the entire Opal team: the CEO, the manager of Alfred Cove, the administrative team, the nursing staff, the carers, and the recreational officer. Your facility is a model for others to aspire to and to emulate.

    Rooms & Pricing

    $475,000 - $1,000,000 · 150 rooms · Concessional residents welcome

    Superior Companion2Ensuite26.5m²

    About the Staff

    174 mins
    All Care Staff
    40 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Alfred Cove Care Community received 174 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 88% of their daily total care target of 197 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by DPG Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 38090007999

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    94 Kitchener Road Alfred Cove 6154 Wa


    What is the ACQSC star rating of Alfred Cove Care Community?

    Alfred Cove Care Community has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Alfred Cove Care Community?

    Alfred Cove Care Community has 6 different types of rooms which range in price between $475,000 and $1,000,000 maximum refundable accomodation deposit.

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