5.0· 5 years ago
5.10 stars Quick Response Carers pty Ltd disability services
Quick Response Carers
Support at Home · South East QueenslandSupport at Home provider · South East Queensland
4.97 reviews
- Self-managed
- Care managed
- Local provider
- 27% below median price
Overview
About Quick Response Carers
Quick Response Carers is a local, family-owned provider delivering in-home aged care, across Queensland with no waitlists and care available 24/7, 365 days a year.
With local offices in Acacia Ridge, Brisbane and Bundaberg Central, our carers live in and know the local communities we serve. When life feels urgent or overwhelming, we move quickly. Whether you are navigating a hospital discharge, recovering through rehabilitation, or simply need reliable help at home, our team of 100+ local carers can be there after hours, overnight, weekends, and in emergencies.
With Quick Response Carers you can expect fast responses, no waitlists, and 24/7 availability 365 days a year including after hours, overnight and weekends. And carers who are carefully matched to your preferences so you see the same familiar faces rather than strangers.
Family-owned and led by the Schaeffer family for over 17 years, we're guided by our values of Joy, Care and Connection. Everything sits under one connected provider — personal care, domestic assistance, meal preparation, social support, allied health coordination and respite care — with transparent pricing from $90 per hour for support workers.
Prices
Every price is inclusive of fees.
- Personal care$85/hr27% below the national median
- Nursing$140/hr25% below the national median
- Meal prep$85/hr25% below the national median
- Cleaning$85/hr24% below the national median
- Nursing assistant$85/hr35% below the national median
- Enrolled nurse$120/hr27% below the national median
↓ vs national median · From Quick Response Carers' My Aged Care listing, Nov 2026
Quick Response Carers
See your hours of care and what you'd pay
Add your Support at Home level, pension and the help you need. We'll work it out with Quick Response Carers's rates.
Fees and policies
- Program rule
Prices include fees
Every price already includes the provider’s fees. What you see is what comes out of your budget.
Care management set aside, 10% of your budget
Support at Home sets aside 10% of your budget for care management. You don’t pay it on top.
No admin, travel or exit fees
Providers can’t charge separate admin, travel or exit fees under Support at Home.
14-day cooling-off period
You have 14 days after signing your service agreement to change your mind, as long as you haven’t received any services yet. The agreement is cancelled and anything you’ve paid is refunded. Service agreements for Support at Home ↗
After-hours rates
Evenings, weekends and public holidays cost more.
Questions about fees and contributions
It depends on the type of service and your pension. Clinical and personal care are always free.
| Group | For example | Full pension | Part pension or self-fundedPart or self-funded |
|---|---|---|---|
| Clinical and personal care | Personal care, nursing, physio | Free | Free |
| Independence | Transport, social support, respite | 5% | 5% to 50% |
| Everyday living | Cleaning, meals, gardening | 17.5% | 17.5% to 80% |
Services Australia sets your exact rate with a means test. You only pay on services you receive, and contributions stop at a lifetime cap of $140,653, or $88,935 if you were approved by 12 September 2024 (indexed each March and September).
Prefer it on paper?
Quick Response Carers' own guide to their services, prices and how to get started. Opens as a PDF you can save or print.
Things to know
Answers to what families ask most.
Getting started
- Time to start
- 0–1 weeks
- First visit
- A care partner comes to your home to plan your services with you
Your workers
- Bring your own worker
- Yes, you can bring your own worker
- Time to set up your own worker
- Not yet confirmed ·
- Minimum visit
- Not yet confirmed ·
Additional funding pathways
- Assistive Technology and Home Modifications (AT-HM) Pathway
- Yes, they offer this$500, $2,000 or $15,000+ for 12 months, depending on your assessment
- Restorative Care Pathway
- Yes, they offer thisAround $6,000 for up to 16 weeks
- End-of-Life Pathway
- Not yet confirmed · Around $25,000 for 12 weeks, which you can use over up to 16 weeks
Reviews
4.9
Excellent
From 7 Google reviews
- 5 stars
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5.0· 7 years ago
Love quick response carers disability organization provider
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Service area
Quick Response Carers covers 36 postcodes around South East Queensland.
Quick Response Carers provides care hereOffice
Office · Shed 8/36 Achievement Cres, Acacia Ridge QLD 4110