Pinq Care
Support at Home · SydneySupport at Home provider · Sydney
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- Self-managed
- Care managed
- Regional provider
Overview
About Pinq Care
Pinq Care is a Support at Home provider helping older Australians stay independent, safe, and connected in the comfort of their own home.
We provide personalised aged care services including domestic assistance, personal care, transport, social support, allied health, and care coordination, with a strong focus on wellbeing, reablement, and quality of life.
What makes us different is our belief that care should do more than simply manage day-to-day tasks. We focus on helping people maintain strength, confidence, mobility, and independence for as long as possible.
Our clients are supported by a dedicated Care Partner who becomes a consistent point of contact for both clients and families, helping coordinate services, advocate for needs, and make navigating aged care simpler and less overwhelming.
At Pinq Care, we're committed to providing familiar faces, genuine relationships, and care that feels personal, human, and responsive to changing needs.
Prices
Every price is inclusive of fees.
- Nursing$168/hr10% below the national median
- Physio$264/hr17% above the national median
- Meal prep$97/hr15% below the national median
- Cleaning$143/hr28% above the national median
- Occupational therapy$264/hr12% above the national median
- Gardening$186/hr58% above the national median
↓ vs national median · From Pinq Care's My Aged Care listing, June 2026
Pinq Care
See your hours of care and what you'd pay
Add your Support at Home level, pension and the help you need. We'll work it out with Pinq Care's rates.
Fees and policies
- Program rule
Prices include fees
Every price already includes the provider’s fees. What you see is what comes out of your budget.
Care management set aside, 10% of your budget
Support at Home sets aside 10% of your budget for care management. You don’t pay it on top.
No admin, travel or exit fees
Providers can’t charge separate admin, travel or exit fees under Support at Home.
14-day cooling-off period
You have 14 days after signing your service agreement to change your mind, as long as you haven’t received any services yet. The agreement is cancelled and anything you’ve paid is refunded. Service agreements for Support at Home ↗
After-hours rates
Evenings, weekends and public holidays cost more.
Questions about fees and contributions
It depends on the type of service and your pension. Clinical and personal care are always free.
| Group | For example | Full pension | Part pension or self-fundedPart or self-funded |
|---|---|---|---|
| Clinical and personal care | Personal care, nursing, physio | Free | Free |
| Independence | Transport, social support, respite | 5% | 5% to 50% |
| Everyday living | Cleaning, meals, gardening | 17.5% | 17.5% to 80% |
Services Australia sets your exact rate with a means test. You only pay on services you receive, and contributions stop at a lifetime cap of $140,653, or $88,935 if you were approved by 12 September 2024 (indexed each March and September).
Things to know
Answers to what families ask most.
Getting started
- Time to start
- 0–1 weeks
- First visit
- A care partner comes to your home to plan your services with you
Your workers
- Bring your own worker
- Yes, you can bring your own worker
- Time to set up your own worker
- Not yet confirmed ·
- Minimum visit
- Not yet confirmed ·
Communication and culture
- App or online portal
- Yes, an online portal to see your schedule and track your funding
- Languages spoken by workers
- Not yet confirmed ·
Reviews
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Service area
Pinq Care covers 252 postcodes around Sydney.