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New Care Services

Support at Home · Perth

4.517 reviews

  • Care managed
  • Local provider

Overview

  • Reviews

    4.5on Google

    “The worker Nancy helped me get a an appointment when it was important the service was amazing”
    Ghader Ebadi · on Google
  • Key facts

    • Time to start0–1 weeks
    • Sign-up meetingAt your home
    • Bring your own workerYes
    • LanguagesItalian
  • Service area

    Perth

    Covers 31 postcodes around Perth.

About New Care Services

New Care Services is a local not-for-profit home aged care provider supporting Perth seniors to live safely and independently in their own homes. We pride ourselves on our communication and follow up within the same day.

Because every plan is tailored to your unique needs, our support enables effective management of chronic conditions, reduces hospital readmissions, and supports faster recovery after illness or surgery. The familiar and comfortable home environment also reduces stress, anxiety and confusion, providing a sense of security and connection that helps combat loneliness and depression.

With New Care Services, you can continue participating in local events, maintain friendships, and stay connected to loved ones, supporting a real sense of belonging and purpose. All of our services are provided with the intention of helping you live safely and independently at home.

As a not-for-profit provider, we emphasise culturally sensitive and affordable care, adhering to national aged care quality standards. This reflects our broader mission to deliver flexible, community-focused support across all the regions we serve.

Prices

New Care Services hasn't published prices yet

Under Support at Home, providers publish their prices on My Aged Care. New Care Services' aren't listed yet.

Questions about fees and contributions

It depends on the type of service and your pension. Clinical and personal care are always free.

What you pay towards each type of service
GroupFor exampleFull pensionPart pension or self-fundedPart or self-funded
Clinical and personal carePersonal care, nursing, physioFreeFree
IndependenceTransport, social support, respite5%5% to 50%
Everyday livingCleaning, meals, gardening17.5%17.5% to 80%

Services Australia sets your exact rate with a means test. You only pay on services you receive, and contributions stop at a lifetime cap of $140,653, or $88,935 if you were approved by 12 September 2024 (indexed each March and September).

Prefer it on paper?

New Care Services' own guide to their services, prices and how to get started. Opens as a PDF you can save or print.

Things to know

Answers to what families ask most.

Getting started

Time to start
0–1 weeks
First visit
A care partner comes to your home to plan your services with you

Your workers

Bring your own worker
Yes, you can bring your own worker
Time to set up your own worker
Not yet confirmed ·
Minimum visit
Not yet confirmed ·

Communication and culture

App or online portal
Not yet confirmed ·
Languages spoken by workers
Italian

Reviews

4.5

Excellent

From 17 Google reviews

5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 stars
2
Google review

5.0· 3 months ago

Highly recommend NCS. They are very easy to deal with and provide great personal care for my elderly mother. The cleaning lady, the massage lady and the gardener and admin staff are all great to deal with. They are very caring and respectful towards my mother. My mother feels 100% safe dealing with the service providers . We could not be happier with NCS.

Google review

5.0· 4 months ago

The worker Nancy helped me get a an appointment when it was important the service was amazing

Had care from New Care Services?

Families are asking

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Usually responds within 2 business days. You can keep your question anonymous.

Service area

New Care Services covers 31 postcodes around Perth.

New Care Services provides care hereOffice

Office · 601 Sydney Rd, Brunswick VIC 3056

New Care Services logoUsually replies within 2 business days