5.0· 11 months ago
Best Services. Kind Staff. Highly Recommend them
1 / 4
Miracle Health Services
Support at Home · MelbourneSupport at Home provider · Melbourne
4.734 reviews
- Care managed
- Local provider
- 23% below median price
Overview
About Miracle Health Services
At Miracle Health Services, we are a trusted care provider based in Victoria, committed to delivering high-quality support built on genuine human connection.
Our approach to Support at Home is holistic and person-centred. We look beyond physical care to support emotional, social, and mental wellbeing, recognising that quality care means supporting the whole person. Every care plan we develop is thoughtfully tailored around individual goals, preferences, and lifestyles because meaningful support should reflect the unique needs of each person we work with.
Our services range from personal care and nursing support to household assistance, community access, and companionship. Whatever the support required, our focus is always on helping people maintain independence, dignity, and quality of life in the comfort of their own home.
What truly sets Miracle Health Services apart is the strength of the relationships we build. Our care workers are committed professionals who take the time to understand the people they support, providing consistent and familiar care that builds trust and confidence over time. We deliver every service with respect, compassion, and professionalism, ensuring that choice, independence, and individual voice remain at the centre of everything we do."
Prices
Every price is inclusive of fees.
- Personal care$88.81/hr23% below the national median
- Nursing$152.67/hr18% below the national median
- Physio$214.50/hr5% below the national median
- Podiatry$254.10/hr15% above the national median
- Meal prep$88.81/hr22% below the national median
- Cleaning$88.81/hr21% below the national median
↓ vs national median · From Miracle Health Services' My Aged Care listing, Nov 2026
Miracle Health Services
See your hours of care and what you'd pay
Add your Support at Home level, pension and the help you need. We'll work it out with Miracle Health Services's rates.
Fees and policies
- Program rule
Prices include fees
Every price already includes the provider’s fees. What you see is what comes out of your budget.
Care management set aside, 10% of your budget
Support at Home sets aside 10% of your budget for care management. You don’t pay it on top.
No admin, travel or exit fees
Providers can’t charge separate admin, travel or exit fees under Support at Home.
14-day cooling-off period
You have 14 days after signing your service agreement to change your mind, as long as you haven’t received any services yet. The agreement is cancelled and anything you’ve paid is refunded. Service agreements for Support at Home ↗
After-hours rates
Evenings, weekends and public holidays cost more.
Questions about fees and contributions
It depends on the type of service and your pension. Clinical and personal care are always free.
| Group | For example | Full pension | Part pension or self-fundedPart or self-funded |
|---|---|---|---|
| Clinical and personal care | Personal care, nursing, physio | Free | Free |
| Independence | Transport, social support, respite | 5% | 5% to 50% |
| Everyday living | Cleaning, meals, gardening | 17.5% | 17.5% to 80% |
Services Australia sets your exact rate with a means test. You only pay on services you receive, and contributions stop at a lifetime cap of $140,653, or $88,935 if you were approved by 12 September 2024 (indexed each March and September).
Things to know
Answers to what families ask most.
Getting started
- Time to start
- 0–1 weeks
- First visit
- A care partner comes to your home to plan your services with you
Additional funding pathways
- Assistive Technology and Home Modifications (AT-HM) Pathway
- Yes, they offer this$500, $2,000 or $15,000+ for 12 months, depending on your assessment
- Restorative Care Pathway
- Yes, they offer thisAround $6,000 for up to 16 weeks
- End-of-Life Pathway
- Not yet confirmed · Around $25,000 for 12 weeks, which you can use over up to 16 weeks
Reviews
4.7
Excellent
From 34 Google reviews
- 5 stars
- 31
- 4 stars
- 1
- 3 stars
- 0
- 2 stars
- 0
- 1 stars
- 2
5.0· a year ago
Exceptional service, very professional and caring supports.
Had care from Miracle Health Services?
Families are asking
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Usually responds within 3 business days. You can keep your question anonymous.
Service area
Miracle Health Services supports people within about 40 km of Melbourne.
Miracle Health Services provides care hereOffice
Office · Level 1 Suite 3/420-440 Craigieburn Rd, Craigieburn VIC 3064