HelpD

At HelpD, we believe aged care should be built around relationships, personal choice and dependable support.

We are an independent, boutique Support at Home provider offering full care management across Brisbane. Our team manages your program, from planning and organising services to coordinating providers, monitoring your budget and arranging clinical support.

You can enjoy the freedom to choose the people who deliver your care, or we facilitate all this for you with HelpD taking care of the day-to-day coordination. Our client portal gives you access to your quarterly funding allocation and budget information in real time.

Personal Care, Fully Managed

Our dedicated Relationship Manager takes the time to understand your needs, goals and preferences. We work with you to develop your care plan, organise suitable services and review your supports as your circumstances change face-to-face or via phone, we will adapt to your needs.

Whether you need help around the home, personal care, community access or nursing support, we help bring your services together so you can focus on living independently.

Why Choose HelpD?

A Dedicated Point of Contact
You’ll have someone who knows your circumstances, listens to your concerns and helps coordinate your care from start to finish.

Full Care Management
Our team manages service arrangements, scheduling, provider communication, budget monitoring and ongoing care coordination, reducing the administration involved for you and your family.

Choice and Control
Choose support workers and service providers you know and trust, while HelpD manages payments, quality oversight and coordination.

Clinical Confidence
Our experienced clinical team provides governance, oversight and support to help keep your care safe and responsive to your needs.

Clear, Transparent Pricing
Our full care management pricing includes a 10% administration fee and a 20% coordination fee.

For illustration, using an average base service cost of $65 per hour, with both fees calculated on that base cost:

Calculation Amount per hour

Average base service cost $65.00

Administration fee 10% × $65.00 $6.50

Coordination fee 20% × $65.00 $13.00

Total service price $65.00 + $6.50 + $13.00 $84.50

NB: This example assumes both fees are added to the base service cost, rather than compounded. Actual service prices and any personal contributions will be explained in your quote and service agreement.

Independent and Personal
Our boutique approach means we get to know you personally. We aim to respond to enquiries within the same business day and provide consistent, approachable support.

At HelpD, you’re never just another client. We simplify aged care, coordinate the support you need and help you remain independent with confidence. HelpD – Independent. Relationship Driven. Focused on You.