HCA Healthcare Australia Support At Home

With over 50 years of providing quality home care services to aging Australians, HCA's Home Care division is committed to supporting customers to live independently in their own homes.

What sets us apart:

1. Local Customer Care Managers – Dedicated to managing our customers' care and have the full support of our team to ensure customers will have their full attention.

2. Local presence, nationwide reach – Our workforce of highly-trained support workers across Australia has been built up over time through our proud history in healthcare recruitment.

3. Clinical support – We have nurses available to ensure customers receive the right care for their needs.

4. Continuity of care – We are the customers' one-stop-shop for each step of their home care journey and we ensure our workers will always arrive at customers' homes will all the information they need to provide the best care.

5. 24/7 service – A 24/7 line is available for customers to contact us whenever they need.

6. Highly experienced workers

Our personal care support workers must hold a Certificate III qualification and a minimum 6 months experience, showcasing how HCA staff have higher levels of training and compliance than other providers.

HCA has its own training organisation and can upskill staff quickly and easily to suit customer needs.

7. Full worker support – We employ our workers directly and have dedicated staff to manage them to ensure customers get the best care out of our team.

8. Access to technology to enhance service and privacy: HCA has its own app that stores information securely which means staff have access to information to support customers continuum of care.

9. Dedicated support while onboarding: Healthcare Australia has a staff member who supports customers throughout their onboarding process to help navigate the complexities of establishing Home Care services.