Support at HomeSupport at Home provider
5.01 review
Elka Home Care is a family-owned, government-accredited home care service provider dedicated to helping seniors maintain their independence and quality of life in their own homes.
With a deeply personal approach to care, we operate under the philosophy of treating each client as if they were their own family member, ensuring individualised support that respects personal choices, cultural preferences, and religious beliefs. Our tailored, person-centred care means every care plan is customised to meet the unique needs, preferences, and lifestyle of each client ensuring comfort, dignity, and independence at every step.
We offer a comprehensive range of services, from personal care and domestic assistance to social support and respite care, all delivered by our highly trained, compassionate carers. Every member of our care team undergoes rigorous vetting, training, and regular assessments to maintain the highest standards of compliance care and professionalism. Understanding that needs can change over time, we provide flexible support that can be adjusted as circumstances evolve, ensuring you always receive the right level of support at the right time.
What sets us apart is our commitment to maximising value through low administration fees, ensuring that clients get the most out of their Home Care Package funding. Our dedicated care advisors are available to help navigate the journey, offering obligation-free consultations to discuss home care options and create personalised care plans that truly reflect our motto "when family care matters."
Every price is inclusive of fees.
↓ vs national median · From Elka Home Care's My Aged Care listing, Nov 2026
Elka Home Care
Add your Support at Home level, pension and the help you need. We'll work it out with Elka Home Care's rates.
Prices include fees
Every price already includes the provider’s fees. What you see is what comes out of your budget.
Care management set aside, 10% of your budget
Support at Home sets aside 10% of your budget for care management. You don’t pay it on top.
No admin, travel or exit fees
Providers can’t charge separate admin, travel or exit fees under Support at Home.
14-day cooling-off period
You have 14 days after signing your service agreement to change your mind, as long as you haven’t received any services yet. The agreement is cancelled and anything you’ve paid is refunded. Service agreements for Support at Home ↗
It depends on the type of service and your pension. Clinical and personal care are always free.
| Group | For example | Full pension | Part pension or self-fundedPart or self-funded |
|---|---|---|---|
| Clinical and personal care | Personal care, nursing, physio | Free | Free |
| Independence | Transport, social support, respite | 5% | 5% to 50% |
| Everyday living | Cleaning, meals, gardening | 17.5% | 17.5% to 80% |
Services Australia sets your exact rate with a means test. You only pay on services you receive, and contributions stop at a lifetime cap of $140,653, or $88,935 if you were approved by 12 September 2024 (indexed each March and September).
Answers to what families ask most.
5.0
Excellent
From 1 Google review
5.0· a year ago
I'm and very happy with this new company there much cheaper for there administration fees and the staff are fantastic if your looking for a new provider give them a call no problem's what so ever I have had 3 providers and all useless but Jim's came to my rescue give them a call Highly recommend
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Elka Home Care supports people in 9 service areas.
Office · 29 Nott St, Port Melbourne VIC 3207