5.0· a year ago
Such compassionate people in Dementia Caring make me have hope in humanity!
Dementia Caring
Support at HomeSupport at Home provider
4.514 reviews
- Care managed
- Local provider
Overview
About Dementia Caring
Dementia Caring provides personalised in-home dementia support designed to help people feel safe, understood and connected in familiar surroundings, while giving families confidence and peace of mind.
Trained carers support everyday needs such as personal care, meals, household tasks, companionship, memory support and respite. Care plans are tailored to each person's routines, preferences, life story and changing needs, with 24/7 support available when required.
Alongside daily care, Dementia Caring offers specialist dementia programs including music and memory therapy, reminiscence therapy, life storytelling books, sensory therapy and validation therapy. These person-centred approaches aim to promote calm, independence, dignity, engagement and quality of life.
- Personalised in-home dementia care
- Support for family carers and respite options
- Specialist dementia therapies
- 24/7 support available when needed
Prices
Every price is inclusive of fees.
- Personal care$122/hr5% above the national median
- Nursing$195/hr5% above the national median
- Physio$260/hr16% above the national median
- Podiatry$220/hr
- Meal prep$122/hr7% above the national median
- Cleaning$122/hr9% above the national median
↓ vs national median · From Dementia Caring's My Aged Care listing, Nov 2026
Dementia Caring
See your hours of care and what you'd pay
Add your Support at Home level, pension and the help you need. We'll work it out with Dementia Caring's rates.
Fees and policies
- Program rule
Prices include fees
Every price already includes the provider’s fees. What you see is what comes out of your budget.
Care management set aside, 10% of your budget
Support at Home sets aside 10% of your budget for care management. You don’t pay it on top.
No admin, travel or exit fees
Providers can’t charge separate admin, travel or exit fees under Support at Home.
14-day cooling-off period
You have 14 days after signing your service agreement to change your mind, as long as you haven’t received any services yet. The agreement is cancelled and anything you’ve paid is refunded. Service agreements for Support at Home ↗
After-hours rates
Evenings, weekends and public holidays cost more.
Questions about fees and contributions
It depends on the type of service and your pension. Clinical and personal care are always free.
| Group | For example | Full pension | Part pension or self-fundedPart or self-funded |
|---|---|---|---|
| Clinical and personal care | Personal care, nursing, physio | Free | Free |
| Independence | Transport, social support, respite | 5% | 5% to 50% |
| Everyday living | Cleaning, meals, gardening | 17.5% | 17.5% to 80% |
Services Australia sets your exact rate with a means test. You only pay on services you receive, and contributions stop at a lifetime cap of $140,653, or $88,935 if you were approved by 12 September 2024 (indexed each March and September).
Things to know
Answers to what families ask most.
Getting started
- Time to start
- 0–1 weeks
- First visit
- A care partner comes to your home to plan your services with you
Reviews
4.5
Excellent
From 14 Google reviews
- 5 stars
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5.0· 5 years ago
I would like to thank your services Smithfield division for their excellent support. Your case manager, Yen Nguyen and her staffs Yen provided timely and helpful advice regarding the care for my mother in law. Yen was extremely attentive and she listened to all our concerns with a great deal of patience. She has a caring approach and she is a true professional. Please accept my gratitude towards her and the care staff for their efficient services. I would especially like to commend Yen and her staff for their professionalism and superlative skills.
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Service area
Dementia Caring covers 73 postcodes.
Dementia Caring provides care hereOffice
Office · 13 Bronte Rd suite 301 level 3 # 9, Bondi Junction NSW 2022