Woodport Aged Care Plus Centre, located in Erina, is a two-level residential facility providing comprehensive care levels, including respite care. Each furnished single room features a bed, wardrobe, dressing table, and connections for telephone and television.
The center ensures 24-hour access to nursing staff, freshly cooked meals, and a variety of dietary options. Common facilities include indoor and outdoor courtyards, a teahouse garden with a fishpond, a bowling green, garden rooms, TV rooms, lounge areas, and dining spaces.
Additional services offered are a hairdressing salon, physiotherapy, dietetics, speech pathology, podiatry, a center bus, and a full-time chaplain.
Woodport Aged Care Centre Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Woodport Aged Care Centre think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Just picking up customer
There were friendly and seemed caring, but there are not enough staff. People call for help repeatedly and no one responded. The doors shut and are unattended at 4 pm so you can’t visit easily. There is no mobile phone coverage so you can’t Skype remote family from the room. There was a phone but not in the room. It took me 4 days of trying to successfully ring in to speak to my Mom. My Mom was left in her room alone and immobile with no TV or entertainment for 1.5 weeks. She slept or looked at the wall. She was showered, changed, fed and medicated. But that was it.
I'm very disappointed to say the least. My family moved my father-in-law here for emergency respite (He has advanced dementia). We ended up taking him straight to hospital after only 8 days because his legs & feet were so swollen & discoloured. We were not notified of his health at any time! He also said he was "Starving", so we have no idea how often the residents are fed. Very traumatic & heartbreaking.
Excellent service wonderful food very caring staff
I worked here for 5 years 13 years ago. Loved my job very much. Management were very approachable too
$150,000 - $400,000 · 137 rooms · Concessional residents welcome
CATEGORY 2 | 1 | Shared | Minimum 9.6sqm approx | |
CATEGORY 4 | 4 | Shared | 8.25sqm approx, per resident in quad room | |
CATEGORY 2 - Twin | 2 | Shared | 9.25sqm approx, per resident in twin room | |
CATEGORY 1 | 1 | Ensuite | 18sqm approx | |
Category 5 | 2 | Shared | 16.5sqm |
Types of staff employed
The average resident at Woodport Aged Care Centre received 191 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 92% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Woodport Aged Care Centre?
Woodport Aged Care Centre has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Woodport Aged Care Centre?
Woodport Aged Care Centre has 5 different types of rooms which range in price between $150,000 and $400,000 maximum refundable accomodation deposit.
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