Upper Jindalee Nursing Home Reviews, Photos & Availability | Caring Co
Australia > Australian Capital Territory > Narrabundah

Upper Jindalee Nursing Home

· 277 Goyder Street Narrabundah 2604 Act

Residential Permanent aged care at Upper Jindalee Nursing Home

$310,000 - $680,000 · 155 rooms

Care specialisations

  • Terminal illness
  • Dementia
  • Permenant care
  • Respite care


Each aged care home includes a free carecheck from our care matcher team.

Jindalee is an aged care home that provides first-class care and accommodation to the Canberra community and surrounding areas. Residents have access to a range of common areas, including dining and lounge rooms, outdoor living areas, a hairdressing salon, and an activities and lifestyles room. The facility also offers privacy dividers that give residents their own living space and access to outdoor living areas. With around-the-clock care provided by approximately 200 staff, Jindalee accommodates residents with all levels of care needs and supports aging in place. The facility's Senior Management Team has over 40 years of combined experience in aged care, ensuring continuity of care for residents. Jindalee prides itself on providing fresh meals prepared onsite, informative and transparent communication with residents and families, and a friendly, safe environment for all. With a focus on resident independence and quality of life, Jindalee offers a holistic approach to care that includes emotional, physical, mental, and spiritual support.

Elka on 06/05/2023

About the home

  • Outdoor courtyard
  • Onsite hairdresser
  • Organised activities

ACQSC Government star rating

 Acceptable  Overall Star Rating

Residents Experience Rating Acceptable
Compliance Rating Acceptable
Staffing RatingAcceptable
Quality Measures RatingExcellent
Last updated: 31/12/2023

2023 Residents Experience Rating

7.4 Acceptable · Recommended by 58% residents



The Residents Experience rating shows what current residents at Upper Jindalee Nursing Home think of the food, staff, care and more. These results are from 2023 annual survey sponsored by the Australian government.

Staffing Rating

10.0 Acceptable
Total care266 mins
Registered nurse care38 mins

The average resident at Upper Jindalee Nursing Home received 266 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 134% of their daily total care target of 199 minutes set by the Australian government based on the unique needs of their residents.

Quality Measures

10.0 Excellent

Care quality

  • 0% residents had a pressure injury
  • 7% residents were physically restrained
  • 8% residents experienced unplanned weightloss
  • Falls & major injury

  • 34% residents experienced a fall
  • 1% residents experienced a major injury from falling
  • Medication

  • 27% residents prescribed nine or more medications
  • 4% residents prescribed antipsychotics without diagnosis of psychosis
  • Based on 5 different metrics, evaluated against national benchmarks, the Australian Department of Health and Aged Care determined that the quality of care delivered at Upper Jindalee Nursing Home between July-September 2023 was Excellent.

    Rooms & Pricing

    A, B & C Wings- 4 Bed Rooms

    4 Shared 37.2 m2


    1 Ensuite 18.2 m2


    1 Ensuite 18-27 m2

    Extra Service Private Suites

    1 Ensuite 20-27 m2

    2, 3 & 4 bed rooms

    4 Shared 20- 37.2 m2

    Frangipani Luxury Suites

    1 Ensuite 28 m2

    Private Suite

    1 Shared 18-23 m2

    Frangipani Wing- 1st Floor

    1 Ensuite 18.4m2

    Extra Service Private Suite

    1 Shared 10-14 m2

    2 Bed Companion Room

    2 Ensuite 28.5-37.2m2
    All room prices are displayed as 100% Refundable Deposit & 100% Daily Accommodation Payment.

    Upper Jindalee Nursing Home Reviews

    Mohammed Alam
    Mohammed Alam
     · 29/08/2021

    I used to working from Agency

    Harmony Angel
    Harmony Angel
     · 20/05/2019

    Half a star. The premises are good. Though management is terrible. If you have any concerns or complaints, don't bother seeing management, as they do not listen, nor are willing to help.

    Mal Johnston
    Mal Johnston
     · 21/03/2019

    As a visitor I am always impressed by the friendliness and helpfulness of staff

    Tim Cummins
    Tim Cummins
     · 04/04/2018

    Excellent aged care residence. Staff are very caring and compassionate and the grounds are immaculate. Highly recommend Jindalee.

    Hazem Youssef
    Hazem Youssef
     · 12/01/2018

    Great place to take care of elder 😀😀😀😀😀

    Things to know

    About the operator

    • Operated by Johnson Village Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 67433795453

    Safety Checks

    • Certification valid
    • Has received notice of non-compliance
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period


    277 Goyder Street Narrabundah 2604 Act


    What is the ACQSC star rating of Upper Jindalee Nursing Home?

    Upper Jindalee Nursing Home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Upper Jindalee Nursing Home?

    Upper Jindalee Nursing Home has 10 different types of rooms which range in price between $310,000 and $680,000 maximum refundable accomodation deposit. Keep in mind your cost may vary based on deposit ammount, and government subsidies.

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