Uniting Westmead Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Uniting Westmead

· 1 Caroline Street Westmead 2145 NSW

Residential aged care at Uniting Westmead in Westmead, New South Wales

  • Permanent
  • Respite
  • About the home

    Uniting Mayflower Westmead is an aged care home located in Westmead, Sydney, offering a variety of amenities including lounges, dining areas, and child-friendly outdoor spaces with landscaped gardens. It provides an Inspired Care approach, aiming to secure comfort and familiarity while accommodating individual preferences.

    The facility is co-located with UnitingCare Independent Living Units and provides comprehensive personal care, along with assistance in daily activities such as cooking, cleaning, and laundry. Additional services including a library, pastoral care, and religious services are available at no extra cost.

    In December 2019, concerns were raised about the facility's care planning processes. A continuous improvement plan was subsequently implemented, and the home is currently working towards demonstrating full compliance with all regulatory standards and requirements.

    • Gardens

    Uniting Westmead Rating

    Based on resident reviews and Government service audits.

    7.4
    Overall Score
    214
    Staffing Minutes
    1 Year Accreditation

    Uniting Westmead Reviews

    8.0· Recommended by 85% residents

    Categories

    Staff8.0
    80%
    Home7.9
    79%
    Independence8.1
    81%
    Food6.0
    60%
    Kindness8.8
    88%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Uniting Westmead think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Kevin Wu
    Kevin Wu
     · 16/04/2022

    I am doing my first ever google review because I believe people need to be aware of this nursing home before making important decisions, we all know you can’t judge a book by its cover, the facility looks fantastic and is less than two years old but the level of care they provide is so disappointing, I remember very clearly that I visited my dad right after first lock down, his finger nails were at least 5 mm long, unfortunately my dad passed away two weeks ago, about 18 months after entering the nursing home, my family and I didn’t receive any form of a condolence message, such as a phone call, or email. Instead, they keep emailing me about the latest informations and Covid vaccine booster, what kind of management it is, don’t you know someone under your care is dead? so unprofessional and careless, even my vet sent me a sympathy card after my dog died. I strongly advise and recommend anyone considering placing their loved one in this nursing home, to rethink this decision, as they do not strive to care for others, but simply complete their shift, and leave.

    tess mcc
    tess mcc
     · 29/03/2021

    lovely facilities, but were ageist. i travelled via public transport, with arrival to unwelcoming people who sho’od me off.

    Missy SC
    Missy SC
     · 03/10/2018

    Absolutely disgusted with the treatment of my grandmother at this facility. Even some of the staff put in complaints about a doctors neglect. I will be posting a web site with photos and information about her neglect. Message me for details.

    Linda Jackson
    Linda Jackson
     · 31/07/2018

    Nice care home for a family member ... staff are more than accommodating for this persons wants

    Sharon Ziemiecki
    Sharon Ziemiecki
     · 06/05/2017

    My mother is a resident and I find most of the staff to be pleasant and caring

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Comfort Living (Premium)Single room + ensuite
    $790,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Uniting Westmead supports eligible government funded residents with subsidised fees.

    About the Staff

    214
    214 mins
    All Care Staff
    36 mins
    Registered Nurse

    Types of staff employed

    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers

    The average resident at Uniting Westmead received 214 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by UNITING (NSW.ACT)
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 78722539923

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Uniting Church

    Location

    1 Caroline Street Westmead 2145 NSW

    Questions

    What is the ACQSC star rating of Uniting Westmead?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Uniting Westmead?

    Uniting Westmead has 1 different types of rooms which range in price between $790,000 and $790,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024