Uniting Amala Gordon ACT Reviews, Photos & Availability | Caring Co
Australia > Australian Capital Territory > Gordon

Uniting Amala Gordon ACT

· 200 Woodcock Drive Gordon 2906 Act

Residential Permanent aged care at Uniting Amala Gordon ACT

$460,000 - $799,000 · 7 rooms

Care specialisations

  • Financially disadvantaged
  • LGBTI
  • Permenant care
  • Respite care

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Uniting Amala is an aged care home located in the Canberra suburb of Gordon. The facility offers comfortable indoor and outdoor common areas, themed breakout spaces, and landscaped gardens. The staff are committed to creating warm and inclusive homes for residents, respecting their choices to live life their way, and providing round-the-clock support. Uniting Amala also offers pastoral care and religious services at no extra cost to meet residents' spiritual and religious needs. In January 2020, concerns were raised by the Commission on some areas where the facility needed improvement, such as better matching staffing to resident needs, improving complaint/feedback mechanisms, and assessment/care planning processes. Since then, a continuous improvement plan has been implemented to address these concerns. Despite this issue in the past, Uniting Amala is a welcoming and well-appointed aged care home that respects diversity and supports all people regardless of lifestyle choices, ethnicity, faith, sexual orientation or gender identity.

Elka on 06/05/2023

About the home

  • Gardens
  • Outdoor courtyard

ACQSC Government star rating

 Good  Overall Star Rating

Residents Experience Rating Acceptable
Compliance Rating Excellent
Staffing RatingImprovement needed
Quality Measures RatingGood
Last updated: 31/12/2023

2023 Residents Experience Rating

8.0 Acceptable · Recommended by 79% residents

Categories

Staff8.0
80%
Home8.0
80%
Independence8.2
82%
Food7.1
71%
Kindness8.8
88%
Safety9.0
90%

The Residents Experience rating shows what current residents at Uniting Amala Gordon ACT think of the food, staff, care and more. These results are from 2023 annual survey sponsored by the Australian government.

Staffing Rating

8.0 Improvement needed
Total care200 mins
100%
Registered nurse care21 mins
55.26315789473685%

The average resident at Uniting Amala Gordon ACT received 200 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 104% of their daily total care target of 192 minutes set by the Australian government based on the unique needs of their residents.

Quality Measures

8.0 Good

Care quality

  • 1% residents had a pressure injury
  • 35% residents were physically restrained
  • 5% residents experienced unplanned weightloss
  • Falls & major injury

  • 23% residents experienced a fall
  • 1% residents experienced a major injury from falling
  • Medication

  • 39% residents prescribed nine or more medications
  • 8% residents prescribed antipsychotics without diagnosis of psychosis
  • Based on 5 different metrics, evaluated against national benchmarks, the Australian Department of Health and Aged Care determined that the quality of care delivered at Uniting Amala Gordon ACT between July-September 2023 was Good.

    Rooms & Pricing

    Spacious Living Plus

    1 Ensuite 33m2

    Spacious Living

    1 Ensuite Approximately 16.5m2

    Comfort Living

    1 Ensuite Approximately 17.5m2

    Companion Living

    2 Ensuite Approximately 33m2

    Secure Companion Living

    2 Ensuite Approximately 32.6m2

    Secure Comfort Living

    1 Ensuite Approximately 17-21.8m2

    Secure Spacious Living

    1 Ensuite Approximately 32.6m2

    Spacious Living Plus

    1 Ensuite Approximately 33m2
    All room prices are displayed as 100% Refundable Deposit & 100% Daily Accommodation Payment.

    Uniting Amala Gordon ACT Reviews

    Mike Momeni
    Mike Momeni
     · 14/04/2022

    Admin teams especially deputy manager Jane has aweful customer service . Very rude and impolite

    Annie Allardyce
    Annie Allardyce
     · 01/06/2021

    Mum has been a resident at Amala for the past 3 years and I couldn't be happier. The facilities are fantastic, the activities bring Mum a lot of joy (even during COVID), and the Carers have been amazing. They genuinely care about Mum and always manage to get a smile or a laugh out of her. The home style facilities have also made the move into Aged Care a lot easier for her (this from the woman that always said "I'm never going to some nursing home!"). A huge thank you to all of the staff. It certainly eases our minds knowing that Mum is so well cared for.

    Rastislav Zrelak
    Rastislav Zrelak
     · 02/01/2020

    So yummy

    barry grame
    barry grame
     · 30/11/2018

    Great village for aged care

    Keegan Green
    Keegan Green
     · 11/01/2018

    Residents are well looked after

    Things to know

    About the operator

    • Operated by UNITING (NSW.ACT)
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 78722539923

    Safety Checks

    • Certification valid
    • Has received notice of non-compliance
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    200 Woodcock Drive Gordon 2906 Act

    Questions

    What is the ACQSC star rating of Uniting Amala Gordon ACT?

    Uniting Amala Gordon ACT has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Uniting Amala Gordon ACT?

    Uniting Amala Gordon ACT has 8 different types of rooms which range in price between $460,000 and $799,000 maximum refundable accomodation deposit. Keep in mind your cost may vary based on deposit ammount, and government subsidies.

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