TriCare Jindalee Aged Care Residence

周穎昇

Wasted my time

Nat Shaw

DO NOT SEND YOUR LOVED ONE HERE. Tricare Jindalee was well run when Grant was there. When there was a change in Facility Manager two years ago, the place went down hill fast. My Dad had been in hospital for surgery and returned to the facility later that day. I received an email from one of the RN's advising that my Dad had hit his head and was asking me (and I live on the other side of the world) should she call an Ambulance? Seriously! My Dad has dementia and was able to abscond on numerous occasions from the facility. Not once, but 8 times! Not only that, they ignored a lump on my Dad's leg. It started out as a pea sized lump. When i came home to Australia i noticed it had grown to the size of walnut. How could anyone ignore the size of this lump when their staff are bathing my Dad daily? He ended up having a dissection of his groin and numerous skin grafts leaving a message scar on his leg. The hospital informed me that if it had been left any longer, he would have died. Just to add injury to insult, my Dad is malnourished. The hospital who are currently treating him cannot believe he's still alive. He has lost a considerable amount of weight in the 2 years he has been there. If you're an Enduring Power of Attorney, be warned, the current Facility Manager loves to Dr shop to try and get you removed as the Enduring Power of Attorney. He approached several Drs who were not there to see my Dad but other residents and proceeded to tell these medical practitioners my Dad's medical info without my consent. The 2 GP's and one hospital that my Dad was being treated by did not agree with the Facility Manager either. He tried every trick in the book. It didn't work.

deborah Hannaford

Management and the staff are helpful and accommodating Thankyou so much for looking after our dad.

donna head

Although my father’s stay was short we found all the staff , from the Facility Manager Grant through to the cleaners were friendly and very helpful . The premises was lovely and clean . I would highly recommend it to anyone going through the very emotional and heartbreaking decision to place their loved one in full time care.

steventhechef

The staff and management are wonderful