Tingira Hills Care Community Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Tingira Hills Care Community

· 3 Violet Town Road Mount Hutton 2290 NSW

Residential aged care at Tingira Hills Care Community in Mount Hutton, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Tingira Hills Care Community is located in the Lake Macquarie region, offering both residential aged care and assisted living facilities. The accommodation features comfortable rooms with easy access to common areas like dining and lounge rooms, an activities room, a courtyard, and gardens.

    Residents can engage in various activities such as gardening, arts and crafts, pet therapy, music therapy, and movie screenings. The community maintains strong connections with external visitors who often bring pets to interact with the residents. Meals prepared on-site are fresh and meet dietician standards.

    The facility also provides comprehensive healthcare services including dementia care, podiatry, physiotherapy, and pain management. Tingira Hills aims to create a supportive and enjoyable environment for its residents to pursue their interests either independently or collectively.

    • Gardens
    • Outdoor courtyard
    • Pets allowed
    • Specialised allied health services
    • Organised activities

    Top Rated Home in Mount Hutton

    One of the top homes in Mount Hutton according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Tingira Hills Care Community Reviews

    7.8· Recommended by 80% residents



    The Residents Experience rating shows what current residents at Tingira Hills Care Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Jeanette Frost
    Jeanette Frost
     · 15/03/2023

    Had a tour recently with Kathryn and she was extremely helpful and informative. The facilities were amazing and there was a genuine warmth as you walked around.

    Keesha Mitchell
    Keesha Mitchell
     · 28/02/2023

    Absolutely terrible they kept my grandma virtually like a prisoner in her room and 1 of the carers was hurting grandma. Do not take anyone to this place, they seem nice but they are not. They now wont give my father information about his own mum.

    Summer Gladstone
    Summer Gladstone
     · 04/10/2022

    Absolutely horrible working environment within in both buildings. Bullying, harassment from both staff AND management. Suzanne & Tracey the “general managers” there picks their favourites and lets those staff members run a complete down-grading, demeaning, self-absorbed house of horrors, makes you feel you’re back in school. Extreme high staff turnover over from unresolved harassment and bullying. DO NOT WORK THERE!!! you WILL regret it!! (I hope you read this Suzanne and Tracey you are all horrible people!!!)

    Glenn Tollis
    Glenn Tollis
     · 24/06/2022

    Great work Tingira Hills Team. Thank you so much for arranging and hosting weekly Zoom meetings between mum (Tingira Hills resident) and family during multiple covid lockdowns. We so miss seeing mum in person and greatly appreciate the efforts of the Leisure Team (Elizabeth, Al, Peter, Leanne and Maria) in providing a Zoom alternative. Tingira Hills have made Zoom an easy and highly effective way for family locally and overseas to communicate with mum and she is engaged and responsive, especially with a headset in addition to a screen. Also, a big thank you to the dedicated staff and nurses who help mum all day and night, tending to all of her complex needs to a high standard that we cannot possibly provide safely at home. Thank you also to reception staff (such as Natalie) who always provide a warm welcome and are so helpful on arrival and over the phone. Please keep up all the good work you do in caring for our loved ones.

    Lauren Moore
    Lauren Moore
     · 21/05/2021

    Elderly family friend has been at this facility for some time now and she is very happy there. Having worked in aged care myself, I am always impressed at the standard of care provided at Tingira Hills every time I visit. I have nothing but praise for the staff. Considerate, respectful and nothing is ever too much trouble. They go out of their way to make the facility feel like home and not like a hospital. Actual facility itself is modern and beautifully furnished and the food is great.

    Rooms & Pricing

    $310,000 - $525,000 · 94 rooms · Concessional residents welcome

    Standard4Shared21 to 36
    Superior Banks1Shared15
    Premium - Paterson - Valley View1Ensuite30.5
    Premium - Paterson1Ensuite23
    Premium - Paterson - Balcony1Ensuite31
    Superior - Paterson2Shared30.5
    Standard - Banks4Shared21-36

    About the Staff

    176 mins
    All Care Staff
    37 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Tingira Hills Care Community received 176 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 83% of their daily total care target of 211 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by DPG Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 38090007999

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    3 Violet Town Road Mount Hutton 2290 NSW


    What is the ACQSC star rating of Tingira Hills Care Community?

    Tingira Hills Care Community has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Tingira Hills Care Community?

    Tingira Hills Care Community has 7 different types of rooms which range in price between $310,000 and $525,000 maximum refundable accomodation deposit.

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