The Pines Lodge Residential Care Reviews, Photos & Availability | Caring Co
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The Pines Lodge Residential Care

· 342 Marion Road North Plympton 5037 Sa

Residential aged care at The Pines Lodge Residential Care in North Plympton, South Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    The Pines Lodge Residential Care, managed by Southern Cross Care, features 144 well-maintained rooms each with an ensuite, built-in wardrobes, and reverse cycle air-conditioning. Located on Marion Road, the facility is conveniently positioned between the city and beaches, providing easy access to public transport.

    Residents can take advantage of various amenities including a cafe, hairdressing and beauty therapy salon, a chapel, and landscaped gardens. Four dining rooms and a communal lounge area offer spaces for socializing and dining on chef-cooked meals tailored to individual needs. The facility hosts an active lifestyle program which includes activities like massages, exercise classes, and a men’s shed, alongside happy hour events. Pastoral care staff are also available for counselling and social support.

    • Nearby shops
    • Gardens
    • Organised activities
    • Outdoor courtyard
    • Onsite chapel
    • Transport
    • Onsite hairdresser

    Top Rated Home in North Plympton

    One of the top homes in North Plympton according to residents and Government service audits.

    8.8
    Overall Score
    216
    Staffing Minutes
    1 Year Accreditation

    The Pines Lodge Residential Care Reviews

    8.3· Recommended by 82% residents

    Categories

    Staff8.4
    84%
    Home8.2
    82%
    Independence8.5
    85%
    Food6.4
    64%
    Kindness9.1
    91%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at The Pines Lodge Residential Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Ismael Fars
    Ismael Fars
     · 20/09/2022

    Very bad staff

    Philip Antal
    Philip Antal
     · 12/05/2022

    Seems like a nice residential care facility. There are alot of locked doors. Reminded me of Pentridge. Could use a larger car park too.

    Icecream_ cottoncandy
    Icecream_ cottoncandy
     · 08/04/2022

    If I could rate them less I would. Had a staff member yell into my face and not social distance, all because my sister asked if we could get a little more time with our grandmother as they brought her out late. We asked and then had a staff member come out yelling at us, specifically she came up to me and yelled right into my face. I put in a formal complaint, which they then tried to ask to call, I asked for all responses to be by email. I then was told by multiple family members that the Head Manager called them to get my phone number off of them. We were given a half hearted apology after many weeks of no communication, which did not even have the staff member apologise. My partners grandmother also stayed there before moving to another home, after they would take hours to come to her when she would press the call button for help. I do not recommend sending your loved ones here.

    Denise Roberts
    Denise Roberts
     · 31/03/2022

    Called in there yesterday as required a bathroom urgently. The staff member escorted me to and fro... just wanted to show that common kindness still exists in the community despite the events of the last two years . Can not thank you enough..

    Roxene Adams
    Roxene Adams
     · 07/11/2017

    Amazing place, wonderfully friendly and efficient staff. Admin staff really helpful

    Rooms & Pricing

    · Concessional residents welcome

    Single room + private ensuite1Ensuite6.2m x 4.4m

    About the Staff

    216
    216 mins
    All Care Staff
    41 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at The Pines Lodge Residential Care received 216 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 107% of their daily total care target of 201 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Southern Cross Care (SA, NT & VIC) Incorporated
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 53682143626

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    342 Marion Road North Plympton 5037 Sa

    Questions

    What is the ACQSC star rating of The Pines Lodge Residential Care?

    The Pines Lodge Residential Care has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at The Pines Lodge Residential Care?

    The Pines Lodge Residential Care has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accomodation deposit.

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