The Pines Aged Care Facility Reviews, Photos & Availability | Caring Co
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The Pines Aged Care Facility

· 167 Ponte Vecchio Boulevard Ellenbrook 6069 Wa

Residential aged care at The Pines Aged Care Facility in Ellenbrook, Western Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    Aegis The Pines is an aged care facility with accommodation for 78 residents, available in single and double room configurations, each equipped with large ensuite bathrooms and air conditioning. The facility features multiple dining areas, secure courtyards, lounge spaces, extensive gardens, and patio areas across different wings.

    Special amenities include a sensory therapy room, a hydrotherapy spa, a library, a hairdressing salon, and designated activity and therapy spaces. The facility provides care for all levels, including specialist dementia care.

    For recreation and family events, there are BBQ areas in the Pinaster and Juniper wings and a function room available for booking. Aegis The Pines is designed to support aging in place with a comprehensive range of services and facilities.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Ellenbrook

    One of the top homes in Ellenbrook according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    The Pines Aged Care Facility Reviews

    8.8· Recommended by 86% residents



    The Residents Experience rating shows what current residents at The Pines Aged Care Facility think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    May Hoang
    May Hoang
     · 03/11/2022

    Manager is so rude to staff! I could not tolerate hearing anymore there .. i will continue to find another aged care facility that is more respectful so i know my family will be in good care…

    Mastoora Jamali
    Mastoora Jamali
     · 03/11/2022

    Very rude staff, manager des was very unwelcoming I felt intimated and would no recommend this company if that's the first impression upon arrival. I will consider placing my grandma elsewhere.

    Jullia J
    Jullia J
     · 02/08/2022

    My Mother is in The Pines and has been for a yr. All the staff are very caring & friendly. The facility is always clean whenever we visit. We like The Pines because it is single story building and has lovely courtyards residents can go out into. My Mother was an avid gardener, putting her in a modern high rise facility was not an option. There are always activities residents can be involved in if they wish, from exercises, crafts & games, high teas & special luncheons. She has her own room with large TV included and air con. We are very happy with the care she is given. Staff have done a fantastic job in keeping covid out of the Nursing Home.

    Ash Ash
    Ash Ash
     · 08/06/2021

    Harsh FM never applied

    Rooms & Pricing

    $180,000 - $420,000 · 67 rooms · Concessional residents welcome

    All other rooms1Ensuite17.08m2
    Pinaster - 24-27,30-351Ensuite19.36m2
    Juniper - 19-252Ensuite30m2
    Norfolk - 15-182Ensuite30m2

    About the Staff

    200 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at The Pines Aged Care Facility received 200 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 206 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Aegis Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 16009048784

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    167 Ponte Vecchio Boulevard Ellenbrook 6069 Wa


    What is the ACQSC star rating of The Pines Aged Care Facility?

    The Pines Aged Care Facility has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at The Pines Aged Care Facility?

    The Pines Aged Care Facility has 4 different types of rooms which range in price between $180,000 and $420,000 maximum refundable accomodation deposit.

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