Teloca House Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Teloca House

· 120 Audley Street Narrandera 2700 NSW

Residential aged care at Teloca House in Narrandera, New South Wales

  • Permanent
  • Respite
  • About the home

    Teloca House in Narrandera is a care home for 61 residents, featuring expansive grounds and a variety of communal spaces including two lounge rooms, a cafe, an activities room, a family lounge and dining room, and a communal courtyard. Additionally, a village bus facilitates local trips for residents.

    The facility emphasizes a secure and peaceful lifestyle, enriched by the historical and natural backdrop of Narrandera. Intended to foster socialization and engagement, Teloca House organises regular activities facilitated by friendly staff. The family lounge and dining area are available for private family events, enhancing the communal feel of the home.

    • Gardens
    • Outdoor courtyard
    • Organised activities
    • Transport

    Top Rated Home in Narrandera

    One of the top homes in Narrandera according to residents and Government service audits.

    8.9
    Overall Score
    183
    Staffing Minutes
    3 Year Accreditation

    Teloca House Reviews

    8.7· Recommended by 77% residents

    Categories

    Staff9.0
    90%
    Home8.3
    83%
    Independence8.8
    88%
    Food7.1
    71%
    Kindness9.2
    92%
    Safety8.4
    84%

    The Residents Experience rating shows what current residents at Teloca House think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Suzanne Ryan
    Suzanne Ryan
     · 10/12/2019

    Appears short staffed for the provision of care needed.

    Richard Thompson
    Richard Thompson
     · 13/09/2019

    I'd rather not say

    Gordon McIntosh
    Gordon McIntosh
     · 13/04/2019

    aged nursing care facility

    Marion Watson
    Marion Watson
     · 09/09/2018

    Staff are always helpful friendly and caring towards the residents and visiting family members.

    Shirley Diak
    Shirley Diak
     · 19/02/2018

    Lovely new section just opened friendly staff and they look after everyone with a caring attitude beautifully furnished

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Standard RoomSingle room + ensuite
    $420,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Teloca House supports eligible government funded residents with subsidised fees.

    About the Staff

    183
    183 mins
    All Care Staff
    39 mins
    Registered Nurse

    Residents at Teloca House on average received 183 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by RSL LifeCare Limited
    • Is Commonwealth government subsidised
    • ABN: 43000048957

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    120 Audley Street Narrandera 2700 NSW

    Questions

    What is the ACQSC star rating of Teloca House?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Teloca House?

    Teloca House has 1 different types of rooms which range in price between $420,000 and $420,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024