SummitCare Canley Vale Reviews, Photos & Availability | Caring Co
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SummitCare Canley Vale

· 47 Freeman Avenue Canley Vale 2166 Nsw

Residential aged care at SummitCare Canley Vale in Canley Vale, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    SummitCare Canley Vale is an aged care home with accommodations for 92 residents, offering both single and shared rooms. The facility features spacious areas flooded with natural light and a courtyard garden with a BBQ space, catering especially to South East Asian residents through tailored meals, activities, and faith services.

    The home provides comprehensive care, including palliative, high care, and early onset dementia care, managed by experienced staff. It offers a variety of weekly activities such as crafts, tai chi, bingo, and movies, alongside special events like family days. Residents also benefit from enhanced meal options and access to specialist allied health professionals. SummitCare Canley Vale is designed to accommodate couples, singles, concessional clients, and DVA recipients, emphasizing a resident-centric approach.

    • Onsite chapel
    • Outdoor courtyard
    • Specialised allied health services
    • Organised activities

    Top Rated Home in Canley Vale

    One of the top homes in Canley Vale according to residents and Government service audits.

    9.2
    Overall Score
    201
    Staffing Minutes
    3 Year Accreditation
    9.2
    suburb average

    SummitCare Canley Vale Reviews

    7.7· Recommended by 66% residents

    Categories

    Staff7.8
    78%
    Home7.4
    74%
    Independence8.5
    85%
    Food6.5
    65%
    Kindness8.3
    83%
    Safety8.3
    83%

    The Residents Experience rating shows what current residents at SummitCare Canley Vale think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Gam Le
    Gam Le
     · 09/03/2023

    This facility is going down, it was good before, but now it is a prison. My mum (who is Chinese Vietnamese, can not speak English) find it hard to communicate with staff here, cause most of staff can not speak either Vietnamese or Cantonese.

    Simmon Tran
    Simmon Tran
     · 17/02/2023

    This place has gone down the hill lately. Poor service and no care at all to the poor souls who stay here. I hope the owners of this business can rectify this by not being greedy and start investing in the health and wellbeing of the residents, upgrade the rundown building and rooms🏡, upgrade the food and also invest in staff training. The staff look like they are over worked and stressed out (Zombies) 🧟‍♀️ Maybe they are so under staffed and underpaided as well. I hope action and change comes from my review.🙏🙏🙏🙏

    Hoang David
    Hoang David
     · 07/03/2022

    SummitCare Canley Vale is close to transport and train station. Conveniently for love ones to commute to the center. Staff was well trained, compassionate and thorough with their work. They are also very attentive to their patients every day needs.

    Mia Chan
    Mia Chan
     · 05/11/2021

    Today my mother celebrates her 1 year anniversary of living in the SummitCare Canley Vale nursing home. Mum has experienced so many changes since she moved from interstate, staying in a care facility for the first time, not being able to go out or see family and friends during the lockdowns, and learning to talk with me via videoconference. It must have been really challenging for someone in her 90's if it weren't for the wonderful staff at SummitCare Canley Vale. The people there are so dedicated and passionate about looking after my mum and the other residents. They always respond to my questions and requests efficiently, and I find that they truly care about the welfare of the residents. Some staff are also multilingual, I don't need to worry about finding interpreters for mum because there are people around who can speak her language. The other great aspects about this nursing home are: Both western and asian menus are offered (thankfully because my mother would refuse to eat if she doesn't like the food); the doctor, physiotherapist, dentist, hairdresser are accessible on site. The location is awesome, close to the train station. There are lots of fantastic restaurants and shops nearby too, so it's convenient to take mum around during her outings. I wish to sincerely thank everyone at SummitCare Canley Vale, I really appreciate all your help. Thank you 🙂

    Angela Duong
    Angela Duong
     · 01/10/2020

    Being & working in a nursing home is a tough & emotional time for all involved. My grandmother was admitted here under respite care & aside from the first day when management clearly wanted to make an impression, it was downhill from there. Seeing sick, elderly people being yelled at, sleeping on floors and outright ignored was a terrible experience to witness as a health care worker. Procedural guidelines were not met; no documented medication charts, unsanitary environment which smelt constantly of urine, a doctor who tries to do a ward round ‘when he can’, medications sourced from a pharmacy in Auburn for some reason (money?)...I could go on and on. I have left 6 months to write this review to remove personal emotion & I would like to make it clear- my grandmother was a terminal case & we wanted her to be in a comfortable environment, both facility wise & culturally wise. Neither were met. The best decision of my life was to discharge her & see the smile on her face. She passed 2 weeks later. I thank the lovely nursing staff and ESPECIALLY the kitchen staff who were always so kind & accomodating to my grandmother. Summitcare management on the other hand should take a good hard look at themselves. I would never recommend any of my patients, let alone a family member to this facility. Lesson learnt.

    Rooms & Pricing

    $200,000 - $300,000 · 3 rooms · Concessional residents welcome

    Category 11SharedRooms range from 7m to 15m
    Category 33SharedRooms range from 33m to 35m
    Category 22SharedRooms range from 15m to 29m

    About the Staff

    201
    201 mins
    All Care Staff
    44 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at SummitCare Canley Vale received 201 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 89% of their daily total care target of 225 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by E E W Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 60044968556

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Cantonese
    • Chinese
    • Khmer
    • Mandarin
    • Vietnamese

    Religions practised

    • Anglican
    • Buddhism
    • Catholic
    • Other Christian
    • Other Protestant

    Location

    47 Freeman Avenue Canley Vale 2166 Nsw

    Questions

    What is the ACQSC star rating of SummitCare Canley Vale?

    SummitCare Canley Vale has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at SummitCare Canley Vale?

    SummitCare Canley Vale has 3 different types of rooms which range in price between $200,000 and $300,000 maximum refundable accomodation deposit.

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