Southern Cross Care St Catherine's Villa Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Grafton

Southern Cross Care St Catherine's Villa

· 126 North Street Grafton 2460 Nsw

Residential aged care at Southern Cross Care St Catherine's Villa in Grafton, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    St Catherine's is an aged care home with a country atmosphere, located next to parkland and Alumy creek in a quiet residential area. It offers private suites with views of gardens and fields, including private bathrooms and 24-hour care.

    The facility features wide-ranging activities for residents, such as walking groups, exercise classes, swimming, social events, and bus excursions. Available services include medical and therapeutic care through visiting professionals, along with a hairdresser, and dental care. Spiritual needs are met through pastoral care.

    St Catherine's has multiple communal areas including nine courtyards, five lounges, and three dining rooms, surrounded by well-kept gardens and a playful children's area. Additional amenities include a café, hair salon, library, reading, and prayer room. A 21-seater bus facilitates transportation for residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities
    • Exercise classes
    • Specialised allied health services

    Top Rated Home in Grafton

    One of the top homes in Grafton according to residents and Government service audits.

    9.0
    Overall Score
    212
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care St Catherine's Villa Reviews

    8.8· Recommended by 82% residents

    Categories

    Staff8.9
    89%
    Home8.4
    84%
    Independence9.5
    95%
    Food7.3
    73%
    Kindness9.0
    90%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Southern Cross Care St Catherine's Villa think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lyndall McCowen
    Lyndall McCowen
     · 21/08/2021

    During lockdown. staff refused to accept the delivery of a flower arrangement for my 96 year old mother. They accepted the card though. Why?

    Sheila Waterman
    Sheila Waterman
     · 23/08/2019

    Clean, bright and airy. Friendly staff.

    Ivan Humpalot
    Ivan Humpalot
     · 18/02/2018

    Staff are amazing

    Loretta stone
    Loretta stone
     · 18/06/2017

    worse place to work. horrible horrible people if that is what they are.! afairs galore if that's what you want?favourtism and lies. they don't know how to lie straight!

    Rooms & Pricing

    · Concessional residents welcome

    Single room + private ensuite1Ensuite9-19

    About the Staff

    212
    212 mins
    All Care Staff
    44 mins
    Registered Nurse

    Types of staff employed

    The average resident at Southern Cross Care St Catherine's Villa received 212 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 112% of their daily total care target of 190 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Southern Cross Care (NSW & ACT) Limited
    • Is Commonwealth government subsidised
    • ABN: 76131082374

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    126 North Street Grafton 2460 Nsw

    Questions

    What is the ACQSC star rating of Southern Cross Care St Catherine's Villa?

    Southern Cross Care St Catherine's Villa has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care St Catherine's Villa?

    Southern Cross Care St Catherine's Villa has 1 different types of rooms which range in price between $400,000 and $400,000 maximum refundable accomodation deposit.

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