Raffles Aged Care Reviews, Photos & Availability | Caring Co

Raffles Aged Care

· 2 Falcon Way Tweed Heads South 2486 NSW

Residential aged care at Raffles Aged Care in Tweed Heads, New South Wales

  • Permanent
  • Respite
  • About our home

    Raffles is an assisted living residence in Tweed Heads South designed to provide a relaxed and well-equipped environment for its residents. The facility features spacious living areas including a recreation room, four sitting rooms, and three dining rooms, in addition to a private function room for family events. A notable addition is the garden lounge, ideal for larger gatherings.

    The residence also boasts a library equipped with large print books and internet-ready computers, a hair salon staffed by a qualified hairdresser, and numerous coffee and tea stations for visitors. Raffles’ in-house food services team prepares fresh, nutritious meals, accommodating special dietary requirements in their restaurant-standard kitchen. This makes Raffles a suitable choice for those in need of comprehensive assisted living services.

    • Gardens
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Tweed Heads

    One of the top homes in Tweed Heads according to residents and Government service audits.

    8.8
    Overall Score
    217
    Staffing Minutes
    3 Year Accreditation

    Raffles Aged Care Reviews

    9.0· Recommended by 94% residents

    Categories

    Staff9.1
    91%
    Home8.5
    85%
    Independence9.5
    95%
    Food6.9
    69%
    Kindness9.6
    96%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Raffles Aged Care think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Raffles Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Classic SuiteRoomShared room + shared bathroom
    $171.37 Daily
    Superior RoomSingle room + ensuite
    $125.67 Daily
    Grande RoomSingle room + ensuite
    $125.67 Daily
    Deluxe RoomSingle room + ensuite
    $114.25 Daily
    Deluxe Plus RoomSingle room + ensuite
    $125.67 Daily
    Classic Suite RoomSingle room + ensuite
    $171.37 Daily

    About the Staff

    217
    217 mins
    All Care Staff
    46 mins
    Registered Nurse

    Residents at Raffles Aged Care on average received 217 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by McKenzie Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 26006276124

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    2 Falcon Way Tweed Heads South 2486 NSW

    Questions

    What is the ACQSC star rating of Raffles Aged Care?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Raffles Aged Care?

    Raffles Aged Care has 6 different types of rooms which range in price between $500,000 and $750,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024