Queen Elizabeth Centre (Steele Haughton Unit) Reviews, Photos & Availability | Caring Co
Australia > Victoria > Ballarat

Queen Elizabeth Centre (Steele Haughton Unit)

· 102 Ascot Street South Ballarat 3350 Vic

Residential aged care at Queen Elizabeth Centre (Steele Haughton Unit) in Ballarat, Victoria

  • Permanent
  • Respite
  • About the home

    Steele Haughton Unit, located on Dana Street in Ballarat, is a specialist psychogeriatric residential facility offering 20 single rooms with electric and height-adjustable beds. It features two lounge areas equipped with flat screen TVs and DVD players, an activity room, and a secure courtyard with barbecue facilities and a garden.

    The facility includes sensor mats for at-risk residents and nurse call bells in bedside areas, bathrooms, and lounges. Residents can personalize their spaces with personal items. Steele Haughton Unit provides expert psychiatric care and access to allied health services like dietetics and speech pathology. A team of volunteers supports a variety of activities, enhancing resident engagement. Enhanced security is ensured through electronic keypad-fitted external doors.

    • Outdoor courtyard
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Ballarat

    One of the top homes in Ballarat according to residents and Government service audits.

    9.3
    Overall Score
    251
    Staffing Minutes
    3 Year Accreditation
    9.3
    suburb average

    Queen Elizabeth Centre (Steele Haughton Unit) Reviews

    7.8· Recommended by 75% residents

    Categories

    Staff8.0
    80%
    Home7.5
    75%
    Independence8.3
    83%
    Food6.6
    66%
    Kindness8.6
    86%
    Safety8.3
    83%

    The Residents Experience rating shows what current residents at Queen Elizabeth Centre (Steele Haughton Unit) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    fabian p
    fabian p
     · 16/01/2022

    Beautiful architecture and nice interior. I really like glass art. Good shops, you can find everything in there. I like the underground connection so that you don’t have to cross streets to enter

    Thelma Whatmore
    Thelma Whatmore
     · 07/02/2021

    It was ok but when we whent through the doors the person wasso not understand that my husband didn't have to wear a mask that was the second time they tyred to get him to wear one even tyres to get him to wear a full face one he has a letter not to wear one u need to restrain your staffing

    Anthony Pappin
    Anthony Pappin
     · 10/08/2019

    They looked after my wife very well. I can't say we want to go back but if we did we know we'd be looked after well. The food could do with a few changes. Theres a lot of older people there that would probably do better being fed old fashioned food like chops or rissoles! Just my opinion.

    Tony Dovaston
    Tony Dovaston
     · 13/07/2018

    Rehab is great. Physio great. An excellent place to get back on your feet. Be aware though that the rehab activity stops on weekends and the place function like a normal hospital so try to avoid Friday check ins.

    Rodger Phillips
    Rodger Phillips
     · 20/09/2016

    while I hope no ever needs their services, for those that do, they cannot go wrong by these people, they are fantastic. having recently seen a family member use the facility during recover I can say I am very very grateful for these folks.

    Rooms & Pricing

    $275,000 - $300,000 · 0 rooms · Concessional residents welcome

    Single - Shared bathroom1SharedFrom 12.8 m2
    Single Standard1EnsuiteFrom 12.8 m2

    About the Staff

    251
    251 mins
    All Care Staff
    117 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Care Managers

    The average resident at Queen Elizabeth Centre (Steele Haughton Unit) received 251 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 136% of their daily total care target of 184 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Grampians Health
    • Government business
    • Is Commonwealth government subsidised
    • ABN: 39089584391

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    102 Ascot Street South Ballarat 3350 Vic

    Questions

    What is the ACQSC star rating of Queen Elizabeth Centre (Steele Haughton Unit)?

    Queen Elizabeth Centre (Steele Haughton Unit) has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Queen Elizabeth Centre (Steele Haughton Unit)?

    Queen Elizabeth Centre (Steele Haughton Unit) has 2 different types of rooms which range in price between $275,000 and $300,000 maximum refundable accomodation deposit.

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