Queen Elizabeth Centre (Steele Haughton Unit)

· 102 Ascot Street South Ballarat 3350 VIC

Residential aged care at Queen Elizabeth Centre (Steele Haughton Unit) in Ballarat, Victoria

  • Permanent
  • Respite

About our home

Steele Haughton Unit, located on Dana Street in Ballarat, is a specialist psychogeriatric residential facility offering 20 single rooms with electric and height-adjustable beds. It features two lounge areas equipped with flat screen TVs and DVD players, an activity room, and a secure courtyard with barbecue facilities and a garden.

The facility includes sensor mats for at-risk residents and nurse call bells in bedside areas, bathrooms, and lounges. Residents can personalize their spaces with personal items. Steele Haughton Unit provides expert psychiatric care and access to allied health services like dietetics and speech pathology. A team of volunteers supports a variety of activities, enhancing resident engagement. Enhanced security is ensured through electronic keypad-fitted external doors.

  • Outdoor courtyard
  • Organised activities
  • Specialised allied health services

Top Rated Home in Ballarat

One of the top homes in Ballarat according to residents and Government service audits.

8.5Overall Score
244 Staffing Minutes
1 Year Accreditation

Queen Elizabeth Centre (Steele Haughton Unit) Reviews

9.2· Recommended by 100% residents

Categories

Staff9.1
Home9.1
Independence9.1
Food8.8
Kindness10.0
Safety9.3

The Residents Experience rating shows what current residents at Queen Elizabeth Centre (Steele Haughton Unit) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


fabian p
fabian p
 · 16/01/2022

Beautiful architecture and nice interior. I really like glass art. Good shops, you can find everything in there. I like the underground connection so that you don’t have to cross streets to enter

Thelma Whatmore
Thelma Whatmore
 · 07/02/2021

It was ok but when we whent through the doors the person wasso not understand that my husband didn't have to wear a mask that was the second time they tyred to get him to wear one even tyres to get him to wear a full face one he has a letter not to wear one u need to restrain your staffing

Anthony Pappin
Anthony Pappin
 · 10/08/2019

They looked after my wife very well. I can't say we want to go back but if we did we know we'd be looked after well. The food could do with a few changes. Theres a lot of older people there that would probably do better being fed old fashioned food like chops or rissoles! Just my opinion.

Tony Dovaston
Tony Dovaston
 · 13/07/2018

Rehab is great. Physio great. An excellent place to get back on your feet. Be aware though that the rehab activity stops on weekends and the place function like a normal hospital so try to avoid Friday check ins.

Rodger Phillips
Rodger Phillips
 · 20/09/2016

while I hope no ever needs their services, for those that do, they cannot go wrong by these people, they are fantastic. having recently seen a family member use the facility during recover I can say I am very very grateful for these folks.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Queen Elizabeth Centre (Steele Haughton Unit) supports eligible government funded residents with subsidised fees.

Room Type
Price
Single StandardSingle room + ensuite
$62.55 DailyOR$300,000 RAD
Single - Shared bathroomSingle room + no bathroom or ensuite
$57.34 DailyOR$275,000 RAD

About the Staff

244
244 mins
All Care Staff
138 mins
Registered Nurse

Residents at Queen Elizabeth Centre (Steele Haughton Unit) on average received 244 minutes of total daily care (133% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Grampians Health
  • Government business
  • Is Commonwealth government subsidised
  • ABN: 39089584391

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

102 Ascot Street South Ballarat 3350 VIC

Questions

What is the ACQSC star rating of Queen Elizabeth Centre (Steele Haughton Unit)?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Queen Elizabeth Centre (Steele Haughton Unit)?

Queen Elizabeth Centre (Steele Haughton Unit) has 2 different types of rooms which range in price between $275,000 and $300,000 maximum refundable accommodation deposit.


Updated: 25 October 2025